Product Owner I (US) - Online Banking PG

TDMount Laurel, NJ
1d$91,000 - $145,600

About The Position

The Product Owner I is responsible to ensure that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Product Owner I should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement. Depth & Scope: Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services Leads and integrates cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexity Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions Uses sophisticated analytical thought to exercise judgement and identify solutions Impacts the achievement of sub-function or business line objectives within the area they are accountable for Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders Works autonomously as the lead and guide others within area of expertise

Requirements

  • Undergraduate degree and / or product certificate
  • 7+ years relevant experience
  • 3-5 years Product Owner or Agile related delivery experience

Nice To Haves

  • Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
  • Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

Responsibilities

  • Partners with senior management to support the delivery of a product vision
  • In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
  • Continuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
  • Reviews performance analytics; recommend and champion strategies to enhance the customer or end user product experience
  • Participates in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
  • Proactively engages established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
  • Creates a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
  • Provides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
  • Manages delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogs
  • Proactively raises issues that impede the efficient delivery of customer-focused increments
  • Responsible for defect management and prioritization
  • Adheres to enterprise frameworks or methodologies that relate to activities for own business area / journey
  • Ensures on-going strategic alignment with senior management, providing feedback as appropriate
  • Considers development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities
  • Understands the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate
  • Leads the submission and discussion on the Quarterly Business Review, with respect to their product
  • Proactively manages business stakeholders to obtain inputs needed for product development in a timely manner
  • Monitors the regulatory environment and partner with the senior management to consider changes to product strategy as needed
  • Actively coordinates and engages in risk, quality and/or business testing management
  • Empowered to make product delivery decisions, escalating to senior management as appropriate
  • Actively communicates to business, technology and senior management regarding product changes and backlog priorities
  • Single point of escalation for development team, providing guidance and decisioning as needed
  • Works cohesively with peers to reinforce Agile processes
  • Compiles performance metrics and share with relevant stakeholders
  • Defines the OKRs in partnership with numerous stakeholders across the organization
  • Protects the interests of the organization- identify and manage risks, and escalate non-standard, high risk activities as necessary
  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest
  • Supports team development, track team performance metrics, and provides ongoing coaching and support
  • Provides thought leadership and / or industry knowledge for area of expertise in product area and participate in knowledge transfer within the team and business area / journey
  • Works cohesively with Scrum Master to reinforce Agile processes
  • Participates in personal performance management and development activities, including cross training within own team
  • Keeps others informed and up-to-date about the status / progress of delivery and / or all relevant or useful information related to day-to-day activities
  • Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
  • Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
  • Contributes to a fair, positive and equitable environment that supports a diverse workforce
  • Acts as a brand ambassador for the business area / journey and the bank, both internally and / or externally

Benefits

  • Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
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