Product Owner - Digital Products / MS Dynamics - Remote

RTX

1d • Remote

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? As a Product Owner with the Customer Support Operations team (CS Ops), you will play a pivotal role in supporting internal customers, driving product improvements and advancing our MS Dynamics portfolio of applications. You will define the strategic roadmap for on or several products withing the MS Dynamics platform. Your work will contribute to enhancing the efficiency and effectiveness of our internal users and business teams.

Requirements

• Bachelor’s degree in Business, Information Systems, or related field and 8 years experience to include Product Ownership of a digital application; Or an Advanced Degree and 5 years of experience as listed
• Strong understanding of Agile/Scrum methodologies
• Familiarity with tools such as Jira and Confluence for tracking project progress and managing backlog
• Ability to lead sessions that gather requirements from stakeholders and end users
• Ability to write effective user stories for developers
• Proficiency in analyzing user data, market research and performance metrics for making informed decisions

Nice To Haves

• Ability to work cross functionally across a team
• A collaborative and growth-oriented mindset with a self-starter and innovative approach
• Strong communication will the ability to present status updates to stakeholders and SR leaders
• SAFe or Agile certifications (SA, SSM, RTE, or equivalent)
• Familiarity with Agile roles - Scrum Master, QA, Developers, etc.
• Experience with MS Dynamics and/or Power BI
• Coding skills (SQL, DAX)
• Knowledge of UI/UX design principles and tools like Figma

Responsibilities

• Own the product vision, strategy, and roadmap for Microsoft Dynamics applications, aligning with business objectives.
• Collaborate with stakeholders to gather, prioritize, and refine requirements into actionable user stories.
• Partner with development teams to ensure timely, high-quality delivery of features and enhancements.
• Act as the primary liaison between business units, technical teams, and vendors.
• Monitor product performance, user adoption, and feedback to drive continuous improvement.
• Define data and analytics requirements and identify opportunities for the business to use this data to create value and enhance decision making.
• Collaborate with the D&A team to develop Power BI dashboards.
• Drive iterative improvements using Scrum and Agile methodologies.
• Maintain Agile tools including Jira, Confluence to monitor execution progress and support Program tracking.
• Analyze data to improve performance, communication and program performance.
• Coordinate cross-team dependencies and ensure alignment with system-level activities.
• Support/lead Agile events such as retro's, demos, stand-ups and planning sessions.
• Define impact of change and develop change management plans in collaboration with the business and CM lead.
• Stay informed on Microsoft Dynamics updates, trends, and best practices to maximize platform value.

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level