Product Owner, CareGauge

EvidenceCare•Nashville, TN

12d

About The Position

As Product Owner for CareGauge and CareIntelligence, you will drive product strategy and execution for our analytics and reporting platforms. Working cross-functionally with sales, implementation, customer success, and engineering teams, you'll define the product roadmap, build business cases for key initiatives, and deliver solutions that drive measurable customer value.

Requirements

Bachelor's degree required
2-5 years of product management or product ownership experience in healthcare software
Demonstrated experience designing and building clinical software applications
Experience working with EHR/EMR systems and clinical workflows
Proficiency writing SQL queries for data analysis and quality review
Working knowledge of healthcare data standards, particularly HL7/FHIR
Familiarity with healthcare code sets (LOINC, SNOMED, CPT, ICD-10)
Strong ability to translate clinical user needs into product requirements
Experience writing detailed user stories and acceptance criteria
Proven track record collaborating with engineering teams to deliver software products

Nice To Haves

Clinical background or healthcare domain expertise
Experience with business case development and ROI analysis
Prior work with analytics or reporting platforms
Experience supporting customer implementations and troubleshooting production issues
Understanding of agile development methodologies and sprint cycles
Track record of improving user experience based on customer feedback

Responsibilities

Collaborate with sales, implementation, customer success, and executive leadership to define product vision and roadmap for CareGauge and CareIntelligence
Develop comprehensive business cases for major product initiatives, including success metrics, ROI projections, and resource requirements
Set feature priorities based on customer needs, market opportunities, and business impact
Serve as the voice of the customer to ensure product decisions align with end-user needs
Write detailed user stories with clear acceptance criteria and design specifications
Create design mocks and wireframes to communicate feature requirements to stakeholders
Partner closely with technical leads and engineering teams to guide product development
Ensure all stakeholders, particularly engineering team members, have clear understanding of requirements before development begins
Contribute to testing and quality assurance activities throughout sprint and deployment cycles
Support new customer implementations and onboarding processes
Provide live customer support and troubleshoot technical issues for existing customers
Gather customer feedback to inform product improvements and roadmap decisions
Serve as product expert for customer-facing teams