Product Owner, Billing Platform

AXA • Boston, MA

3d

About The Position

As the world changes and markets become more competitive, our clients’ needs become more complex. More than ever, we are competing for time, for opportunities, for relevance. Differentiation at all levels, including how we think about and engage with our clients, is so important. Our ambition is to unlock a more sustainable and prosperous tomorrow by helping businesses navigate the world’s risks. In the Americas, we will live up to that ambition by delivering value far beyond the insurance policies we provide. We are confronting our clients’ risk management challenges by finding solutions that further their strategic goals and help them build more sustainable, thriving businesses. In this newly established role, you will be a part of the Americas Growth Office team and drive implementation of a new Guidewire BillingCenter Platform for Commercial Lines P&C business. Key capabilities include bill plan management, invoicing, payment collection, delinquency management and commissions. Key integrations include Payment & Banking, Core Policy Admin System, Enterprise Services, Downstream & Reporting and Customer Service. You will be instrumental in defining the roadmap, prioritizing features, and ensure successful product releases that meet the needs of the stakeholders

Requirements

• Experience in leading 1-2 human-centric squads (5-10 member), user testing and data analysis to improve user experiences. Scaled Agile experience is a plus.
• Proven success in defining and delivering a billing platform, or other comparable payment/FinTech platform. Understanding of complex legacy technology environments and integrations. Guidewire Billing Center knowledge is a plus, but not required.
• Requires a combination of solid hands-on execution and strategic thinking. Bring in a collaborative spirit, can-do continuous improvement attitude and a Customer First mindset
• Experience developing, communicating, managing, and implementing plans related to a product backlog.
• Ability to learn quickly and to ‘connect the dots’
• Ability to communicate well with leadership team, peers, teams across the globe, manage stakeholders effectively and navigate a matrixed global organization
• Experience in a Product, Digital, or related role (Transformation, Operations, Technology) supporting multiple specialty areas of Digital, Data and Analytics in a mid to large sized enterprise.
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and stakeholder interaction.
• Passion for digital, data and AI and experience working within a digital and data driven organization
• Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.
• Bachelor’s or master’s degree in a relevant discipline

Nice To Haves

• Insurance experience is a plus, but not required.
• Guidewire Billing Center knowledge is a plus, but not required.
• Scaled Agile experience is a plus.

Responsibilities

• Own the successful delivery of Core Billing Platform development, partnering with the Product Manager, other billing & integration product owners and stakeholders to understand strategic and tactical needs and translate them into product requirements
• Create and maintain a clear and visible product backlog for your aligned scrum team, ensuring well-defined and estimated user stories aligned with the product roadmap. Work alongside other Product Owners and Business Analysts to achieve a common delivery goal.
• Partner closely with the broader product implementation and development team, participating in team ceremonies, providing clarification on user stories, and ensuring alignment with the product vision. Contribute to Program Increment (PI) planning and PI Demos.
• Partner with other product owners to facilitate User Acceptance Testing (UAT). Partner with Product Manager and business stakeholders on a roll out plan.
• Contribute to defining and communicating the product vision, strategy, and goals
• Assist in the creation of business requirement documentation
• Partner with key areas within Global Technology, Transformation & Change Delivery, Group and other teams to build, and support key integrations.
• As required, once launched, provide day to day escalation and support to end users

Benefits

• AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter
• We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers.
• competitive retirement savings plan, health and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees