Product Operations

Plenful

4d•Hybrid

About The Position

Plenful is hiring our first Product Operations hire to collaborate on the creation, quality, and scalability of Plenful’s product-specific materials. You’ll work at the intersection of Product, R&D, and Engineering, translating messy, external healthcare data into structured assets that drive automation accuracy and product velocity. This is a high-ownership, execution-heavy role for someone who thrives in ambiguity and wants to build a critical function from the ground up, with the opportunity to grow into a leadership role as the company scales.

Requirements

4+ years of experience in Product Operations, Program Management, Project Management, or similar roles within B2B SaaS (healthcare strongly preferred).
Proven experience building, maintaining, or operationalizing data assets, internal tools, or systems of record.
Experience working with complex, external data sources (e.g., PDFs, portals, spreadsheets).
Strong ownership mindset—you take problems end-to-end and don’t wait for perfect direction.
Comfort operating in ambiguity with shifting priorities.
Exceptional execution, organization, and attention to detail, paired with sound judgment.
Clear communicator who can translate complex operational details to technical and non-technical partners.
Interest and capability in scaling processes and managing people over time.

Responsibilities

Design and own the end-to-end operational workflows that support Plenful’s product assets.
Establish industry-leading standards for data research, quality, freshness, and governance across internal systems.
Source, interpret, and structure data from unstructured or semi-structured inputs.
Partner with Product and Engineering to translate real-world healthcare complexity into clear product requirements and usable system inputs while identifying gaps, inconsistencies, and edge cases.
Act as a connective layer between Product, R&D, Engineering, and Operations, ensuring priorities are aligned and execution is unblocked.
Identify opportunities to automate, systematize, or improve manual workflows as Plenful grows.
Own timelines and delivery for product operations initiatives.

Benefits

Comprehensive Benefits Package: Enjoy unlimited PTO, fully covered health insurance (medical, dental, and vision), meal stipend, health & wellness stipend, 401(k) matching, and stock options.
Mission-Driven, World-Class Team: Join an exceptional group of professionals aligned around a meaningful mission and committed to making an impact.
Opportunities for Growth: Strengthen your partnership expertise through collaboration with experienced, high-performing leaders across the organization.
Flexible Work Environment: San Francisco based employees will be hybrid. All other locations are currently remote first.

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