Product Operations Manager

Tanium•Durham, NC

8d•$90,000 - $265,000

About The Position

The Product Operations Manager will manage cross-functional partnerships with multiple operations teams, product, and engineering to improve the quality of our processes, products, readiness, and maturity of our product operations. The ideal candidate is resourceful, analytical, team-oriented and has excellent communication and organizational skills. They will come with a track record of working across multiple stakeholders, maturing processes, and delivering results in a fast-paced and changing business environment. This is an individual contributor role. What you’ll do: Partner with our Product teams to build, manage, mature and document our product management processes across our product life cycle. Understand product operations challenges, needs, and priorities to improve and simplify programs. Manage and optimize usage of the Product tech stack for roadmap planning & product feedback, as well as integrations with enterprise systems. Support our team’s collection and analysis of Product data. Provide clarity in ambiguous situations to ensure stakeholders are aligned with outcomes. Take a creative approach to solving problems, keeping abreast of trends and innovative technologies to optimize the function and Product team.

Requirements

Education: Bachelor’s degree required, or equivalent experience.
Experience: 5+ years of experience in Product Operations is preferred.
Proven experience in building and executing a program or operational process from the ground up, including design, planning, implementation, and continuous improvement.
Experience managing complex operational and strategic initiatives and partnering effectively on cross-functional projects.
Excellent business judgment and problem-solving/analytical skills.
Ability to build working relationships across all functions, with strong influencing skills.
Demonstrates initiative and motivation
Excellent oral and written communication skills
Team player
Person of high ethics and integrity
Ability to work in a fast-paced, changing environment

Nice To Haves

Additional experience in Product Management, TechOps or Program Management would be beneficial.
Experience working in the enterprise software industry preferred.

Responsibilities

Partner with our Product teams to build, manage, mature and document our product management processes across our product life cycle.
Understand product operations challenges, needs, and priorities to improve and simplify programs.
Manage and optimize usage of the Product tech stack for roadmap planning & product feedback, as well as integrations with enterprise systems.
Support our team’s collection and analysis of Product data.
Provide clarity in ambiguous situations to ensure stakeholders are aligned with outcomes.
Take a creative approach to solving problems, keeping abreast of trends and innovative technologies to optimize the function and Product team.