Product Operations Engineer
About The Position
About HappyRobot HappyRobot is the AI-native operating system for the real economy—a system that closes the circuit between intelligence and action. By combining real-time truth, specialized AI workers, and an orchestrating intelligence, we help enterprises run complex, mission-critical operations with true autonomy. Our AI OS compounds knowledge, optimizes at every level, and evolves over time. We’re starting with supply chain and industrial-scale operations, where resilience, speed, and continuous improvement matter most—freeing humans to focus on strategy, creativity, and other high-value tasks. You can learn more about our vision in our Manifesto . HappyRobot has raised $62M to date, including our most recent $44M Series B in September 2025. Our investors include Y Combinator (YC), Andreessen Horowitz (a16z), and Base10—partners who believe in our mission to redefine how enterprises operate. We’re channeling this investment into building a world-class team: people with relentless drive, sharp problem-solving skills, and the passion to push limits in a fast-paced, high-intensity environment. If this resonates, you belong at HappyRobot. Role Overview: We are looking for a Product Operations Engineer to act as the operational backbone of our product organization. This is a role for a high-output technical individual contributor who loves discipline, structure, and execution. At HappyRobot, you will sit at the critical intersection of four key functions: Product Engineering, Deployments, Go-To-Market, and Operations. You are the connective tissue that ensures these teams are not just co-existing, but synchronized. You will be a generalist execution machine, deployed to solve the most important problems blocking our velocity—whether that means refining data pipelines, structuring pricing models, or managing complex deployment logistics.
Requirements
- 3+ years of experience in a technical or operations-heavy role (e.g., Product Operations, Solutions Engineering, Technology Strategy Consulting, Technical Program Management, or Forward Deployed Engineering).
- Strong data aptitude: Proficiency with SQL and Excel/Sheets is required.
- Experience working in a multi-stakeholder environment, specifically interfacing between Engineering and Commercial/Field teams.
- Ability to balance "big picture" strategic work (pricing, analysis) with "in the weeds" execution (data labeling, ticket management).
Nice To Haves
- Ability to write code (Python, JS) to build internal tools or automate workflows
Responsibilities
- The Bridge to Deployments: act as the primary link between the Product Engineering team and the Deployment team. You will ensure the Deployment team is enabled on new features, oversee the technical feedback loop from the field back to engineering, and guarantee new releases are successfully brought to market.
- GTM & Commercial Enablement: Partner with GTM to drive technical enablement, support Product-Led Sales (PLS) motions, and refine feature pricing structures. You ensure the commercial side understands the technical reality and value of what we are shipping.
- Strategic Intelligence & Ops: Collaborate with Data Engineering and Strategy & Ops to execute competitor analysis and market research. You will help the organization understand the competitive landscape and provide data-backed recommendations on positioning.
- Metrics & Measurement: Work alongside Product Engineering and Data Engineering to define and track product and company metrics. You will get your hands dirty with raw data to ensure we are optimizing for the right outcomes.
- Data Labeling Operations: Manage the human element of our AI stack. You will own the coordination of in-house labelers and external agencies to ensure high-quality training data throughput.
Benefits
- Opportunity to work at a high-growth AI startup , backed by top investors.
- Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.
- Ownership & Autonomy - Take full ownership of projects and ship fast.
- Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
- Comprehensive Benefits - Healthcare, dental, vision coverage.
- Work With the Best - Join a world-class team of engineers and builders
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
51-100 employees
