Product Office Assistant (Entry-Level)
About The Position
Frank & Eileen is seeking an Assistant to the Head of Product to join our production team. This position will assist in tracking and communicating the production process starting from design through post-production. The Assistant must be genuinely excited about learning about the product, be highly organized, able to assist in creating new processes, and communicate with all levels of staff and vendors. This is a hands-on, physical role. Expect to move boxes, assist with the sample room, coordinate shipments, assist with fittings, and handle whatever the team needs day to day. The ideal candidate is organized, dependable, wants to grow with the best possible foundation for a career in product development. The role is fully in-office and is based in Frank & Eileen’s Los Angeles, CA offices. This role will report to the Head of Production.
Requirements
- Must have interest in apparel product development
- Internship or coursework in fashion, merchandising, or related field or hands-on industry experience (internship, production assistant, etc.) preferred
- Strong proficiency in Excel required
- Must be highly organized with strong attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple changing deadlines in a fast-paced environment
- Familiarity with PLM systems a plus
- Basic understanding of tech packs and garment construction preferred
- Proactive and solutions-oriented
- Process-driven and organized
- Calm under pressure
- Strong follow-through and accountability
- Takes pride in doing detailed work, even when it’s repetitive
- Comfortable being delegated to from multiple stakeholders across the production and design team
- Eager to learn and grow within product development
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 25-30 lbs regularly; occasionally up to 40-50 lbs
- Ability to push/pull clothing racks and carts
- Ability to reach overhead, bend, squat, kneel, and crouch frequently
- Manual dexterity for detailed work
- Ability to distinguish colors, fabrics, and textures accurately
- Ability to work in varying environments and flexible hours
Responsibilities
- Receive, log, and track development samples
- Organize seasonal sample racks and maintain sample inventory
- Prepare garments for fittings and internal reviews
- Take detailed fit notes and upload photos to PLM
- Update fit comment sheets and track revisions
- Coordinate shipping of samples to vendors, PR, suppliers, factories, and cross-functional teams (including packing, labeling, and drop-offs/pick-ups as needed)
- Maintain seasonal development trackers (Excel & PLM)
- Monitor sample due dates and approval milestones
- Follow up with vendors on outstanding submissions
- Flag delays or risks to senior Product Development team
- Send follow-up emails regarding samples, lab dips, and trims
- Confirm shipping timelines and tracking information
- Support senior team with vendor coordination
- Cleaning and Organizing office on a daily basis
- Tagging , Sorting and Labeling of materials and goods in office
- Moving and processing samples and boxes throughout the day, as needed
- Completing ad hoc projects as directed by the team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
