Product Marketing Program Manager

Superhuman Agency • San Francisco, CA

19d • Hybrid

About The Position

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com . The Opportunity We are looking for a senior operator to connect product strategy with go-to-market execution across a multi-product organization. You'll own the operational playbooks and processes that take new product ideas from roadmap through launch, ensuring clarity, alignment, and impact across Marketing, and help Superhuman scale its launch engine without losing speed or focus. In this role, you will influence Product, Marketing, and Leadership teams to make sure every launch moves the needle, driving both strategic clarity and operational excellence. This is a high-visibility position for someone who thrives in complexity, operates confidently in a matrixed business model, and knows how to build systems that scale. Here's what makes this role electric: You'll drive product roadmap planning and connect it to GTM strategy, rolling up your sleeves to drive launches, kickoff campaigns, and ensure broader Marketing teams are aligned and ready to execute. You'll navigate a Marketing org that spans self-serve and enterprise businesses and product offerings, aligning teams and driving key initiatives across both. You'll refine systems, playbooks, and strategy docs while actively driving launch plans. You'll program manage key Brand-led and Product Marketing-led campaigns, ensuring seamless execution and strategic alignment. You'll embed a post-launch feedback loop that connects results back into product and marketing strategy, helping the organization continuously learn, adapt, and improve launch effectiveness.

Requirements

• 8-10+ years driving complex programs in multi-product tech companies, in product operations, program management, or GTM operational roles.
• You have connected product strategy to marketing execution, orchestrated cross-functional initiatives, and helped multiple teams operate in sync.
• A track record of building systems that scale. You have developed operational frameworks, playbooks, and processes that link product roadmaps to go-to-market plans. You make launches predictable, aligned, and impactful.
• The ability to operate at multiple altitudes. You dive into roadmap and process details, facilitate strategic planning with leadership, and roll up your sleeves to remove blockers.
• You know when to zoom in and when to zoom out.
• The ability to speak multiple GTM languages. Product strategy, marketing execution, business priorities, executive-level decision-making. You translate between these worlds effortlessly and build bridges where others see silos.
• You are a self-starter who connects dots others miss. You gather context, identify gaps, and chart the path forward. You juggle multiple high-stakes initiatives without losing sight of the strategic goal.
• Data informs your decisions. Relationships drive your impact. You use metrics to guide choices and understand what motivates each stakeholder. You adapt your approach to get things done.
• You thrive in ambiguity and move with urgency. Shifting priorities energizes you. You act decisively while knowing when to pause for alignment.
• You embody EAGER values. You operate with integrity, pivot gracefully, persist through complex challenges, understand diverse perspectives, and deliver work that raises the bar.
• You live the MOVE principles. You ship quickly and iterate fearlessly. You measure yourself by outcomes not hours. You engage in robust debate because you trust your teammates and know that friction creates better solutions.

Nice To Haves

• Experience across both B2B and self-serve business models or integrating newly acquired products is a big plus.

Responsibilities

• Own the product development lifecycle and roadmap processes, ensuring product strategy, planning, and go-to-market execution stay tightly connected.
• Partner with Product and Product Marketing to translate roadmap priorities into clear and prioritized GTM launch strategies and execution plans.
• Lead planning and actively program manage Tier 1 launches and campaigns, ensuring timing, positioning, and readiness are aligned, while empowering PMMs, Brand, and Product teams to own execution within shared frameworks.
• Program manage Brand-led and PMM-led Tier 1 campaigns from strategy to execution, ensuring cross-functional alignment and measurable outcomes.
• Define, build, and scale a rapid-release process to enable faster, more efficient go-to-market launches for important feature releases.
• Identify gaps and dependencies across teams, simplifying workflows and reducing friction to improve speed and clarity.
• Refine and scale frameworks, playbooks, and strategy docs that enable PMMs and Product to plan, launch, and learn consistently across multiple business units.
• Build systems for tracking and reporting launch progress, outcomes, and dependencies to give leadership clear visibility and insight.
• Synthesize post-launch learnings to feed insights back into roadmap and GTM planning for continuous improvement.
• Partner with Marketing leadership to prioritize initiatives, remove blockers, and ensure launches are both well-run and strategically sound.
• Champion simplicity by designing systems and tools that help teams move faster, with more focus and less friction.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed