Product Marketing Manager

Tricon Residential•Tustin, CA

1d•Hybrid

About The Position

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. The Product Marketing Manager drives the marketing presentation of Tricon's single-family rental homes and neighborhoods across every digital and physical surface. This role partners closely with Operations, Business Intelligence, Digital Strategy, Narrative, and Design to ensure consistent, high-quality execution across a distributed portfolio. The ideal candidate brings a careful eye, strong follow-through, and the discipline to hold a brand standard across every channel, every market, every day.

Requirements

Experience coordinating creative work across internal teams and external vendors
Familiarity with how AI-powered platforms surface and rank residential listings
Proficiency in Airtable or similar project management tools
Strong written and verbal communication skills; able to brief clearly and give actionable feedback
Highly organized with the ability to manage detail across a complex, distributed portfolio
Comfortable with ambiguity and capable of recalibrating quickly when priorities shift
Willing and able to travel regularly across US markets
3–6 years of marketing experience with a demonstrated track record of high-quality execution across digital channels

Nice To Haves

Background in proptech, hospitality, retail, or consumer brand preferred

Responsibilities

Monitor Tricon's community listings across all active channels, including ILS partner websites, the Tricon website, and AI-powered discovery platforms
Identify presentation gaps, inconsistencies, and opportunities; coordinate with relevant teams to resolve them quickly
Stay current on how AI-powered search and discovery surfaces residential listings
Brief and manage external vendors and creative professionals to produce photography, video, virtual tours, floor plans, site plans, and copy for each community
Manage vendor timelines, review deliverables against brand standards, and ensure assets are live and accurate across all channels
Partner with the Narrative team to develop and execute positioning for individual communities and market clusters
Synthesize local market knowledge, channel insight, and resident behavior data to inform messaging
Partner with Operations to uphold physical presentation standards across curb appeal, signage, flyers, model homes, and shared spaces
Conduct regular field visits to assess execution quality and close gaps between the digital and in-person experience
Execute marketing campaigns tied to community openings, lease-up cycles, and seasonal demand in coordination with the Digital Strategy team
Track and report on performance metrics including traffic, conversion, and cost-per-lead
Manage multiple concurrent workstreams using Airtable or equivalent project management platforms
Maintain structured timelines, shared workflows, and clear cross-functional handoffs