About The Position

In this role, you will drive the adoption, engagement, and revenue growth across our payments products. As a key player in our team, you will develop strategies and messaging that highlight the value of our services to customers. Collaborating closely with various departments, you will ensure that our product offerings are effectively positioned as essential tools for service-based businesses. Your insights will directly impact our ability to streamline processes and enhance customer satisfaction in the payments ecosystem.

Requirements

  • 5+ years of product marketing experience, preferably in payments software or SaaS.
  • Proven cross-functional collaboration abilities across sales, product, and marketing teams.
  • Exceptional customer centricity and engagement skills.
  • Strong writing, communication, and presentation skills.
  • Solid analytical skills to derive strategic decisions from data.
  • Proficiency in Salesforce, Marketo, Google Analytics, Pendo or Heap.
  • Strong interpersonal skills and attention to detail.
  • Independent, self-starter with a sense of urgency.
  • Strong project management skills in a fast-paced environment.
  • Bachelor’s degree in business, marketing, communications, or a related field.

Responsibilities

  • Own payments positioning and messaging for Service Fusion, ensuring clear articulation of value and business impact.
  • Partner with Product Management to launch new payments features and enhancements.
  • Develop an understanding of the end-to-end payments customer journey to optimize conversion and inform GTM strategy.
  • Own payments funnel reporting and insights to measure campaign effectiveness.
  • Translate payments performance data into actionable insights.
  • Create customer-facing messaging highlighting automation and operational efficiency.
  • Maintain sales enablement materials, including training resources.
  • Support content and marketing efforts to educate customers and drive activation.
  • Serve as the subject matter expert on payments buyers and users.
  • Monitor competitive landscape and market trends to update positioning.

Benefits

  • Flexibility to work where/how you want within your country of employment.
  • Continued investment in your professional development.
  • Day 1 access to a robust health and wellness benefits package.
  • 401k with up to a 4% match and immediate vesting.
  • Flexible and generous time-off policy.
  • Employee Stock Purchase Program.
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