Product Manager

GetInsured-posted 4 months ago
Mid Level
Mountain View, CA
501-1,000 employees
Insurance Carriers and Related Activities
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GetInsured is transforming government IT infrastructures with our proven SaaS and AI technology. We are looking for a Product Manager to join our team, focusing on health insurance shopping and enrollment, as well as safety net programs like Medicaid and SNAP. This role involves understanding client and market needs, translating them into product requirements, and collaborating with various teams to ensure product success.

  • Research and understand client, market, and business needs and translate them into clear, written product requirements.
  • Utilize SQL skills to perform deep-dive analysis of product data, identify root causes of technical issues, and uncover insights into user behavior and system performance.
  • Support incident management and troubleshooting by leveraging data to diagnose and investigate technical issues.
  • Use data to determine why and when certain product needs should be addressed.
  • Ensure the product is designed for ease of use, integration, security, and scalability.
  • Collaborate daily with engineering, operations, support, consulting, and other product managers.
  • Understand and negotiate technical implementation options with engineering and make decisions based on business needs.
  • Lead and participate in sprint planning, grooming, and daily stand-ups to ensure a steady flow of work to the development team.
  • Drive continuous improvement through the strengthening of tools, skills, infrastructure, and process improvements required to achieve business objectives.
  • Assist in roadmap development, planning activities, support, and release management.
  • Serve as a subject matter expert to developers, support, and clients.
  • A minimum of 3-5 years' experience as a product manager designing SaaS software
  • Proficiency in SQL for data analysis
  • Experience writing requirements, use cases, and acceptance criteria
  • Ability to analyze and use data in decision making and to evaluate results
  • Ability to communicate with business and technical stakeholders effectively both verbally and in writing
  • Team player with an ability to work cross-functionally and with remote teams and to influence clients and team members without formal authority
  • Exceptional written and verbal communication skills, including presentation and meeting facilitation skills.
  • MBA or MS in a related field is a plus
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