Platform Product Manager in CST or EST

HubSync • Franklin, TN

12d

About The Position

About us We’re a fast-growing startup building the future of tax & accounting technology. We move fast, stay close to our customers, and build products that make their daily operations easier and more efficient. Every person here plays a hands-on role in shaping our roadmap and driving our next stage of growth. About the role We’re looking for a Product Manager to lead our Platform. You’ll work cross-functionally with engineering, design, and customer success to deliver solutions that make document workflows faster, smarter, and more secure. You’ll translate user feedback and business goals into clear product roadmaps and ship impactful improvements every two weeks.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business, Engineering, or related field
• 3-5 years of product management or product ownership experience
• Proven ability to lead cross-functional teams and manage multiple priorities
• Ability to understand technical constraints, data models, APIs, integrations, and cloud-based systems
• Excellent communication, stakeholder management, and problem-solving skills
• Experience translating user needs and pain points into features, workflows, and product requirements
• Experience using metrics, analytics, and user behavior data to drive decisions
• Experience with agile development methodologies and tools (e.g., Jira, Confluence)

Nice To Haves

• Startup experience preferred
• Experience with document management or similar enterprise systems is a plus

Responsibilities

• Lead product discovery initiatives for new platform capabilities, including user research, requirements definition, and validation with internal and external stakeholders.
• Develop a deep understanding of user workflows, pain points within the platform landscape
• Define, prioritize, and maintain the product backlog for the platform, ensuring alignment with business goals and user needs
• Drive product vision, strategy, and roadmap for the platform, incorporating market trends, customer feedback, and modern technologies
• Work closely with engineering, design, and QA teams to ensure timely and high-quality delivery of features
• Ensure proper documentation, training, and support materials are in place for end-users
• Support migration, rollout, and implementation efforts for early adopters ensuring smooth transition and adoption
• Monitor usage data and customer feedback to continuously enhance the platform
• Manage project priorities and communicate progress to stakeholders and executive leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level