Product Manager

MRI • Cleveland, OH

2d

About The Position

We are seeking a mid-level Product Manager to lead the strategy, development, and growth of our products within the MRI Living suite. The role will be measured by delivering high quality, innovative solutions which help our clients, are adopted by the market and are competitively differentiated. Ability to gain shared vision on challenging decisions which impact various teams and the offering. Success will require closely engaging the market (distribution channels, market influencers) and our clients to define and drive delivery of a product which customers can’t imagine how they worked or operated without. Candidates must have a ‘can do’ attitude and be comfortable working in fast paced, unstructured environment where a winning team will be in remote locations.

Requirements

• Ability to translate market opportunities and client needs into a clear, defined offering vision, roadmap and design which will meet the business goals and win in the marketplace.
• Experienced people leader – must inspires teams with new ideas, clear decision making and priorities and be able to lead through influence despite not having direct reporting authority.
• Experience driving product ideas from concept and ideation through successful market launch.
• Customer-driven innovation based on understanding unique customer needs and defining and driving the desired end-to-end customer experience.
• Solid decision-making skills despite ambiguous data and situations. Considers upstream and downstream operational impacts as decision inputs. Balances long-term vs. short-term objectives.
• Operational effectiveness by demonstrating effective project management skills for complex projects, anticipates likely risks, putting mitigation plans in place, drives recommendations and proactive communication of issues to leadership.
• Effective Communication skills that can adjust to different audiences.
• Solid understanding of Agile processes for software development.
• 3-5 years of enterprise software experience in some combination of Product Management, UX, Design, Product Owner or software engineer.
• Experience working with Agile software development teams.
• Experience designing SaaS solutions with a solid understanding of the challenges and best practices.
• Industry experience with multifamily rental property leasing and management.
• Experience with global business processes in regions outside the US.
• B.S./B.A. plus 3-5 years of related experience
• MBA plus 3 years of related experience

Responsibilities

• Responsible for maintaining and promoting the vision & strategy on a daily basis through interactions with development and cross-functional teams.
• Maintain deep subject matter expertise for the products and services.
• Own accountability for key initiatives within Product Management.
• Develop best-in-class user experiences and product roadmaps.
• Identify potential product expansion initiatives within the current expertise/product offerings and scope of work being performed to drive additional revenue.
• Perform market- and user-related research, as needed, to grow and develop products.
• Solicit feedback from customers and internal departments on how to improve our product offering and incorporate ideas into successful product development and launch initiatives
• Manage roadmaps in line with the business strategy & commercial objectives established by the company in accordance with release processes and company standards.
• The Product Manager maintains the product backlog and prioritizes the backlog. Communicating the reason behind this to the stakeholders.
• Perform card break down, define acceptance criteria, provide test case scenario input, PO acceptance and documentation approval.
• Test coverage plan approval with assistance, production testing plan.
• Ensure Product Development Team has clarity on the problem & business value of the solution.
• Functional working relationship with Development Manager and shared services teams to ensure clarity on the problem & business value of the solution.
• Detailed understanding of user/compliance requirements.
• Provide cross-functional training/presentations and leads Knowledge Transfer sessions as needed.
• Coordinate product launch plans across Product Marketing, Sales, Support, IT Operations, Legal, Education Services, Professional Services, InfoSec, Partner Team, Revenue Ops and others.

Benefits

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees