Product Manager

Churchill Downs Incorporated•Lyndon, KY

99d•Onsite

About The Position

TwinSpires is the premier online horse racing wagering platform in the United States. TwinSpires is owned and operated by Churchill Downs, Inc., and is the official online betting partner of the Kentucky Derby, bringing you more than 148 years of wagering experience. Players can wager through the TwinSpires desktop, mobile, and app-based advance-deposit wagering platforms as well as at retail locations and race tracks across the country.JOB SUMMARYAt TwinSpires, the Product Manager is critical to delivering a quality experience to our players. You will be responsible for driving the delivery of key product features to enhance our players digital experience on the TwinSpires platform. This role will be aligned to one or more feature teams and partner with engineering to deliver user stories following an agile process. You will work with various stakeholders at different levels of the organization to assess business needs, gather requirements, build acceptance criteria, test cases and document processes.

Requirements

Excellent verbal and written communication skills
Organizational skills with attention to detail
Ability to identity and address the needs of our end-users
Authorized to work in the United States on a full-time basis.
Ability to work full-time in the Louisville TwinSpires office.
Travel between Louisville and Lexington, 10% of time.
Bachelor’s Degree in Computer Science or Business or 3+ years experience working in Digital eCommerce.
Experience acting as a product owner, product manager or comparable role driving feature delivery, preferably related to funding features.
Experience working in an Agile environment
Experience working with Jira and Confluence
Outstanding written and verbal communications
Flexible, versatile and able to cope well under pressure
Excellent time management skills
Ability to act both tactically and strategically
Show usage of own initiative

Nice To Haves

Passion and/or interest in the Horse racing industry is a huge plus
Product Certification would be a plus

Responsibilities

Develop expertise in an existing product area (e.g. Handicapping, Wagering, Registration/Login) and establish detailed knowledge of our TwinSpires’ customer base
Collaborate with other Product Managers and other stakeholders to assess the market landscape and develop strategic plans to deliver a continuously improving player experience
Analyze potential product enhancements and requests to determine the best way to develop and build the best solution in the time available, while setting the expectations for the delivery of new functionality
Oversee/manage detailed information gathering/capture from the business teams and functional teams (Design, Marketing, Analytics etc.), preparing the handover of requirements to Scrum teams in the form of Epics and User Stories
Partner with the scrum teams to deliver user stories
Measure outcome delivered to customers in each sprint against what was expected to be delivered
Maintains regular touchpoints with stakeholders of the product
Manage the product backlog through an ongoing process of defining, refining and prioritization
Drive the Funding, Registration and Login strategy for TwinSpires
Other duties as assigned by Management