Product Manager

Meow Wolf•Santa Fe, NM

34d•Onsite

About The Position

Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world. We share a strong commitment to Belonging through our values of: Collaborative Creativity: We believe the act of creating together amplifies possibilities. Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery. Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong. Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in. Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art. If this all sounds like YOU, read on…. Job Description: The Product Manager will work with the software engineering department to understand the “why” of requirements from stakeholders and translate them into the “why and how” with the technology division. This role is focused on having a holistic understanding of the product being worked on by the Product Engineering team. The Product Manager is there from the start of the chaotic artistry of dreaming it up, recognizing the value to our customers, and understanding how to simplify the engineering and execution of the dream. Success in this role is dependent on being highly self-motivated and self-managed, organized, always open to feedback/critique, and extremely collaborative. Leaping buildings in a single bound will certainly earn you bonus points towards success. You will work directly with Product and Technology team leadership, Product Designers, and Engineers to create customer experiences to accelerate the development of innovative products that meet consumers’ needs.

Requirements

1-3 years of product management experience, including defining product roadmaps and bringing software products from concept to production.
Ability to proactively identify and address issues independently.
Data driven decision making and focus on customer experience, including the ability to co-lead user research and measure success by outcome rather than output.
Strong understanding of project management tools, road mapping software, and resourcing.
Keen knowledge of what is possible in modern Android, iOS, and web development and of design and interaction patterns and trends within each.
Strong experience leading and directing design thinking for a wide range of products.
Expert knowledge of UI design principles and techniques, including responsive design and mobile UI.
Strong team collaboration skills, with proven experience working across disciplines towards a unified goal.
Outstanding written and verbal communication skills, and the ability to present work to large groups.

Nice To Haves

Technical and coding experience of any kind is a great bonus.
Specifically experience with ecommerce websites, APIs, Mobile Applications, and any system architecture decisions will help in this role.
Ability to perform in a fast-paced product process under minimal supervision.

Responsibilities

Own and campaign for the product vision, and carry it through to release and beyond.
Engage stakeholders across the company to understand perspectives, bring in customer insights and data to distill requirements and manage priorities within the product roadmap
Own our product roadmaps and prioritize building what matters most to achieve organizational goals and customer needs.
Team up with Brand, Marketing and other key stakeholders to understand the reasons and priorities behind products being built.
Work together with Product Designers in order to set up regular user testing cycles, and deliver a product that will delight and exhilarate Meow Wolf visitors.
Set clear sprint goals for software engineering teams and facilitate efficient and effective execution of these goals.
Work with Data teams to establish product KPIs, baseline metrics, and goals to inform customer-driven features and product direction.
Assist in the rapid prototyping of UI interactivity and interpret and understand the results of user testing to make better feature decisions and prioritization.
Define the release process and coordinate all of the activities required to bring a product to market.