Product Manager

PracticeTek

38d•Remote

About The Position

The Role Title: Product Manager Team: Gaidge Location: Remote Reports To: VP, Product & Strategy About PracticeTek Stop scrolling—your dream job might just be here! At PracticeTek, we don’t do ordinary—we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here—high-energy, high-impact, and 100% human. Ready to jump in? Let’s go. We’re on a mission to revolutionize healthcare practices effortlessly—and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity. We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words—they’re how we live, work, and make an impact together. At PracticeTek, you’ll get to: Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs. Team up with passionate, talented people who care deeply about patients, providers, and making a difference. See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone. Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development. Why You’ll Love It Here As part of the TekTribe, you’ll enjoy: Health, dental, and vision coverage options Wellness benefits, including lifestyle and behavioral health programs Flexible time off, sick time and 10 paid holidays 401k with company match Energy, innovation, and collaboration as part of your every day About Gaidge At Gaidge, our mission is to simplify the business of orthodontics. We provide actionable performance metrics, new patient task management tools, and business insights that help orthodontic practices operate more efficiently, increase profitability, and improve patient experiences. From digital health history forms and fee presentation tools to industry benchmarks and comprehensive data dashboards, our platforms empower orthodontic teams to make data driven decisions and deliver exceptional patient experiences. The Product Department: The Product team defines our strategy and roadmap—focusing on initiatives and customer experiences that deliver the highest impact per dollar invested. We work closely with General Managers, Engineering, Marketing, and other partners to shape product direction and drive execution. We are passionate about solving real problems for providers and patients, and we ensure our work earns maximum market credit. Product at PracticeTek is driven by creative, collaborative thinkers who thrive on building great software that delivers measurable value. The Career Opportunity: As a Product Manager, you will play a key role in shaping the future of our orthodontic solutions. You’ll work closely with customers and cross-functional partners to define and deliver solutions that help practices operate efficiently and grow sustainably. This role is ideal for a proactive product leader with strong execution skills and a passion for solving complex problems. You’ll manage multiple initiatives in parallel, collaborating with engineering, design, QA, and go-to-market teams to bring high-impact features to life.

Requirements

3+ years of experience in software product management
Proven ability to define product vision, lead cross-functional teams, and deliver high-quality software
Strong customer empathy and the ability to translate user needs into actionable solutions
Experience working with APIs and/or strategic technology partnerships
Proficiency in data analysis and visualization tools (Tableau, Power BI, etc.)
Clear, concise communication skills—comfortable engaging stakeholders at all levels
Analytical mindset with the ability to evaluate trade-offs and make data-informed decisions
Ability to lead and work autonomously
You can’t tell what you like more: technology, business, marketing, or just problem-solving.

Nice To Haves

Experience in EHR, practice management, or medical billing is a plus
Experience working in an orthodontic practice is a plus
Knowledge of data infrastructure, including data pipelines and data warehousing concepts a plus

Responsibilities

Define and maintain a compelling product roadmap aligned to business goals and customer needs
Evangelize product priorities across the organization to ensure alignment and transparency
Develop business cases to support build vs. partner decisions and strategic investments
Serve as the voice of the customer—building strong relationships and integrating their feedback into the product
Prioritize customer and internal enhancement requests to maximize business and user impact
Champion intuitive, efficient user experiences through close collaboration with design
Break down complex features into iterative releases and partner with engineering through the development lifecycle
Act as the product owner on a cross-functional scrum team—writing user stories, managing the backlog, and making scope tradeoffs
Collaborate with QA to ensure features meet quality and performance standards prior to release
Drive cross-functional launch readiness, including support for marketing, customer success, and sales
Recommend messaging for marketing assets and customer-facing materials
Define and track KPIs for product features, recommending actions when gaps are identified
Represent Gaidge in customer meetings, industry events, and community forums
Monitor competitive landscape and market trends in the EHR/practice management and analytics space
Continuously seek ways to improve product processes, team performance, and customer outcomes