Product Manager

First Orion•North Little Rock, AR

About The Position

J oin ou r innovative team as a Product Manager and help define the future of telecom technology. At First Orion, you’ll lead product strategy, shape user experiences, and collaborate with cross-functional teams to launch impactful solutions. If you thrive in a fast-paced, customer-driven environment where your contributions truly matter—this is your opportunity. What you’ll be doing: Collaborate with design and engineering teams to define and refine new features and app enhancements Lead roadmap development for A2P messaging products concerned with technical integrations with brands across API and UI solutions Translate business objectives into clear product requirements and user stories Document product specifications in Atlassian tools (Jira/Confluence) for implementation and tracking Serve as SME to internal teams, partners, and customers for product scope and capabilities Ensure product designs align with technical architecture and business needs Work cross-functionally with client facing to prepare go-to-market and internal training Support pre-sales activity through training and active engagement with existing and prospective customers Lead roadmap development for A2P messaging products What you’ll need: 5–7 years of product management or business analysis experience Proven track record in growing revenue assets through collaboration with sales and go-to-market teams Excellent written and verbal communication; comfortable in presenting to senior leadership Strong analytical skills; able to translate metrics into insights and action Comfortable with technical discussions and trade-offs in product decisions Highly organized; proven ability to manage multiple priorities Experience in fast-paced, agile environments with a strong sense of ownership Bonus Points: Previous telecommunications experience Technical aptitude in API and user interface development Experience with marketing and/or sales Company Benefits: Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you! Learn More About First Orion: First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers. First Orion has been voted a Great Place to Work with top rankings in every category. Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video . First Orion Culture Cornerstones are at the core of everything we do here. Disclosure: First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business. This position is not eligible for employment-based immigration visa/status sponsorship . Employees are required to demonstrate proper work authorization as required by I-9 compliance. First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.

Requirements

5–7 years of product management or business analysis experience
Proven track record in growing revenue assets through collaboration with sales and go-to-market teams
Excellent written and verbal communication; comfortable in presenting to senior leadership
Strong analytical skills; able to translate metrics into insights and action
Comfortable with technical discussions and trade-offs in product decisions
Highly organized; proven ability to manage multiple priorities
Experience in fast-paced, agile environments with a strong sense of ownership

Nice To Haves

Previous telecommunications experience
Technical aptitude in API and user interface development
Experience with marketing and/or sales

Responsibilities

Collaborate with design and engineering teams to define and refine new features and app enhancements
Lead roadmap development for A2P messaging products concerned with technical integrations with brands across API and UI solutions
Translate business objectives into clear product requirements and user stories
Document product specifications in Atlassian tools (Jira/Confluence) for implementation and tracking
Serve as SME to internal teams, partners, and customers for product scope and capabilities
Ensure product designs align with technical architecture and business needs
Work cross-functionally with client facing to prepare go-to-market and internal training
Support pre-sales activity through training and active engagement with existing and prospective customers
Lead roadmap development for A2P messaging products

Benefits

Balancing the work-life flow is key to health and happiness!
That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements.
We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work.
Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!

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