Product Manager

TopQuadrant

About The Position

This role is for someone who wants to shape product strategy, not just execute someone else's vision. You'll own the product roadmap and build out the product management function at TopQuadrant. As part of a fast-growing company, you'll span the entire product lifecycle—from customer discovery to launch—with deep collaboration across sales, engineering, and professional services teams.

Requirements

  • Customer Obsession
  • You have a dogged focus on customer value and possess genuine empathy for user needs. You're constantly asking "what problem are we really solving?"
  • Technical Curiosity
  • You have an insatiable appetite to learn complex technical concepts quickly—and you love sharing what you know. You can influence technical audiences in their language while translating complexity into clarity for business stakeholders.
  • Communication Excellence
  • You're a keen listener first, then a clear communicator. You can build consensus across diverse teams and make everyone feel heard.
  • Practical Problem Solving
  • You stand for elegant, practical solutions. You love the power of data but never lose sight of real-world constraints. You know how to make things "feel custom without being custom."

Responsibilities

  • Own the complete product experience end-to-end
  • Build and evolve the product roadmap based on customer needs, market trends, and emerging technology
  • Uncover unarticulated customer needs through deep engagement and insight development
  • Drive customer success by translating what's possible into what's valuable
  • Define product specs, user stories, mockups, and acceptance criteria—independently or in partnership with engineering
  • Collaborate with development and leadership to plan, drive, and execute product release cycles
  • Partner with Support, Professional Services, and Sales to understand customer issues and drive business outcomes
  • Work with marketing to create customer-driven messaging and content
  • Manage all aspects of software development and delivery (planning, design, development, QA, distribution) with 100% quality process compliance
  • Deliver timely quarterly releases that balance features, specifications, and resources
  • Improve development productivity by 20% through evolved processes and infrastructure
  • Maintain compliance and oversee security/risk mitigation (no failed SOC2 audits)
  • Foster collaboration across the company with measurable improvement in employee satisfaction
  • Provide quarterly feedback and goal setting for your team
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