Product Manager

Microsoft Corporation • Redmond, WA

43d

About The Position

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Overview Are you customer-obsessed and passionate about cybersecurity? Join the Microsoft Security Customer Experience Engineering (CxE) team and help shape the future of security. Security is a top priority for our customers in a world of increasing digital threats, regulatory demands, and complex environments. Microsoft Security is looking for a Product Manager to make the world safer by delivering end-to-end, simplified solutions that empower users, customers, and developers. Our mission is to secure digital platforms, devices, and clouds across diverse customer environments, while protecting Microsoft's internal estate. The CxE Scale Enablement Team, part of Microsoft Security's CxE division, partners with customers, partners, and internal scale engines like FastTrack, Customer Success Unit, and Field Teams to accelerate adoption, incubate new features, and drive product improvements. We collaborate closely with Engineering and Marketing to ensure customer insights shape product evolution. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 2+ years experience in product/service/project/program management or software development OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development OR equivalent experience.
• 2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 2+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Experience with Purview Data Compliance (Communications Compliance, eDiscovery and Audit, Data Lifecycle Management) is a nice to have. · Ability to forge strong relationships with customers communicating on behalf of Microsoft Security engineering, facilitating understanding of the value proposition of Microsoft Purview.
• Experience engaging with customers and partners and managing expectations in customer-facing roles.

Responsibilities

• Technology Acumen and Expertise: Serve as a trusted advisor and subject matter expert on Microsoft Purview products and capabilities, with deep technical knowledge aligned to generative AI.
• Product Management and Strategic Investment: Lead product management efforts by collaborating across organizations to evaluate trade-offs, prioritize investments, and align with company objectives. Drive roadmap decisions to meet success criteria and OKRs. Execute campaigns that support feature incubation, usage, and adoption. Guide customer and partner teams through successful onboarding and enablement of Microsoft Purview capabilities.
• Customer-Centric Insights: Anticipate customer needs and market opportunities through data-driven analysis. Identify patterns across feature areas, assess impact, and prioritize challenges. Deliver actionable insights via formal feedback programs to inform product strategy and improve deployment and adoption experiences.
• Thought Leadership: Foster a shared vision and address challenges within the team. Influence and align stakeholders, including group managers and leaders, around a unified product direction.
• Cross-Functional Collaboration: Partner with internal and external stakeholders-including Engineering, Product Marketing, Business Planning, and senior leadership-to shape product vision, strategy, and roadmap. Define releasecriteria, customer acquisition strategies, and lead creation of deployment tools, collateral, and processes.
• Effective Communication: Articulate product strategy to diverse audiences through webinars, documentation, and partner engagements. Build consensus and alignment around deployment goals.
• Customer Adoption Enablement: Accelerate customer success through targeted enablement, training, and support initiatives.
• Culture and Values: Embody Microsoft's our culture and values of respect, integrity, accountability, and inclusion-bringing a growth mindset and collaborative spirit to every engagement.
• Embody our culture and values

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees