Product Manager

ReturnProMiami, FL

About The Position

We’re hiring a SaaS Product Manager to join our leading team solving a $850B returns problem. Imagine rebuilding how the world handles returns. Retailers have optimized forward commerce for decades. Returns? Still fragmented. Still manual. Still destroying margin. We’re changing that. ReturnPro is building the software operating system for reverse logistics - a platform that connects returns processing, refurbishment, resale, and recovery analytics into one unified SaaS ecosystem. This is not maintaining a mature product. This is building the category. This role sits at the intersection of software, logistics, e-commerce, and recovery economics. If you understand how to build software that solves real operational problems and can turn messy workflows into elegant product design, apply. If you’re looking to manage a mature SaaS product with incremental improvements, this probably isn’t the role. Let’s solve returns. Real ownership. Real impact.

Requirements

  • Understand how to build software that solves real operational problems
  • Turn messy workflows into elegant product design

Responsibilities

  • Own the roadmap for a reverse logistics SaaS platform used by major retailers
  • Translate complex supply chain workflows into scalable software
  • Drive automation across returns processing, refurbishment, and recovery paths
  • Work directly with engineering, UX, and operations to ship meaningful product improvements
  • Turn fragmented returns data into actionable recovery intelligence
  • Help transform returns from a cost center into a recovery engine
  • Define how an entire industry runs its returns operations
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