Banyan Software-posted 1 day ago
$90,000 - $110,000/Yr
Full-time • Mid Level
Hybrid • Rochester, NY

Alpine Software provides mission critical software for fire and emergency service agencies across North America. Our platform supports fire departments with incident reporting, workflow management and operational insights. We are entering an exciting phase of growth with a complete modernization of our legacy application. This includes rewriting the product on a modern tech stack using AI assisted development workflows. We are looking for a Product Manager who is energized by the opportunity to shape a new application from the ground up while also supporting our current product. This role is ideal for someone who thrives in a small, fast moving environment and enjoys working closely with engineering and leadership to deliver high quality software. The Product Manager will play a key role in our product rewrite initiative while also contributing to improvements and enhancements in the existing platform. You will work as part of a lean, collaborative team and take ownership of requirements, sprint planning, backlog prioritization and feature delivery. This position requires strong product discipline, the ability to learn complex workflows quickly and an interest in contributing to a meaningful software solution serving first responders.

  • Own the product backlog including requirements, user stories, acceptance criteria and prioritization
  • Facilitate sprint planning, story point estimation and ongoing sprint organization
  • Interface with customers to better understand product needs and opportunities
  • Work closely with engineering to ensure requirements are properly understood and delivered
  • Support effective release planning and coordinate release documentation with QA
  • Contribute significantly to the rewrite of Alpine’s legacy fire application into a modern architecture
  • Learn the existing application quickly to help plan feature parity and future enhancements
  • Identify gaps, inefficiencies and technical challenges in the legacy system and translate them into improved solutions
  • Work alongside engineering teams using AI tools to accelerate development and requirement generation
  • Gain a thorough understanding of the current product and workflows
  • Help improve existing features and resolve product gaps
  • Work with product leadership to prioritize and define new capabilities
  • Support UX and UI workflows, including wireframes and user flows, in collaboration with design partners
  • Contribute to the documentation strategy for the new product, including structure for release notes and knowledge articles
  • Help ensure new product features are documented clearly and consistently
  • Understand technical debt in the legacy application and partner with engineering to prioritize remediation
  • Balance delivering new features with addressing foundational product improvements
  • Maintain a focus on long term product quality and stability by supporting QA testing efforts as needed
  • Partner closely with all internal stakeholders/functional areas and leadership across Alpine
  • Take on additional product initiatives as needed in a small but rapidly growing team
  • Support culture building and team engagement initiatives
  • Minimum 3 years of Product Management experience, or similar experience in a product adjacent role such as, business analysis or software development
  • Strong understanding of Agile and Scrum, including sprint planning, estimation and backlog management
  • Experience writing detailed requirements, user stories and acceptance criteria
  • Ability to quickly understand complex workflows and translate them into product requirements
  • Excellent communication skills and the ability to collaborate effectively across teams
  • Comfortable working in a small, fast paced environment with shifting priorities
  • Experience in the fire service, EMS or public safety software industry
  • Experience participating in a legacy product rewrite or building a new application from scratch
  • Familiarity with AI assisted tools for product and design such as ChatGPT, Claude or Figma AI features
  • Experience supporting UX and UI workflows
  • Understanding of HIPAA considerations and EMS reporting processes
  • Competitive salary + performance bonus
  • Health, dental, vision, and 401(k) with match
  • On-site role with occasional work-from-home flexibility
  • PTO, company holidays, volunteer time off
  • Annual professional-development budget
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