Product Manager

Icario
1d$127,000 - $143,000Remote

About The Position

Healthcare today is nothing short of amazing. Yet all of it only works when people connect with it. And too often, they don’t. Healthcare can be impersonal. Confusing. All elbows. The record scratch at life’s party. We’re here to help connect healthcare with the people who need it. Which is everyone. How? By listening. Collaborating. And inspiring. Icario is the leading health action company that deeply understands people, giving our clients the data and tools they need to reach further, overcome barriers, personalize outreach, and connect with people like they’re human. Using whole person data, behavioral science, and digital-first omnichannel pathways, we build long-term value for our customers by helping them put people first and deliver better outcomes faster. This is healthcare that knows us, meets us where we are, has a relationship with us, anticipates our needs, and smoothly and consistently connects us with the right care. This is healthcare that helps everyone live better. Ultimately, our mission is to help move people to do things that are good for them! We’re excited about the path ahead—are you ready to make the world a healthier place, one person at a time? Does the idea of playing a significant role in the evolution of products at a fast-growing, late stage start-up sound like your jam? We are seeking a Product Manager with an innovative spirit to drive the vision and delivery of Icario’s engagement solutions that unite data science and behavioral science to motivate health action. You must be an entrepreneurial, high-energy individual who can easily function in a high-demand, performance-driven environment with a growth mindset. In this role, you will be responsible for the product performance, new product introductions and expansions along with product lifecycle management. To be successful in this role, you will need to work cross-functionally to assess client and market opportunities while driving alignment with technology and operations priorities for the business. You will also need to provide thought leadership to the executive leadership team and cross-functional leaders regarding new product and market opportunities while driving alignment on resource and investment priorities for the business. Your expertise in product line management, prioritization, new product development, and ability to organize teams to execute successfully will enable you to lead cross- functional teams through the innovation process; business modeling; scaling; and best practices for go-to-market strategies to introduce new products/services. In this position you will report directly to the Senior Director, Product Management in our Product Team. For positions offering fully remote flexibility, please keep in mind all Icario employees must live within the United States full time. All employee work conducted for Icario must be performed within the United States. Some exceptions for temporarily working outside the U.S. may be made on a case-by-case basis subject to approval under the condition work involved does not include accessing PHI.

Requirements

  • 3-6 years of professional experience as a Product Manager (or closely related roles such as Product Operations, Business Analysis, Implementation, or Consulting with strong product ownership exposure)
  • Bachelor’s degree, MBA or MPH preferred
  • Proven experience in product lifecycle management - new product development, pricing, marketing, product launch, implementation/training, and strategic planning principles of products in the healthcare industry for health plans
  • Experience with platform product expansion in the Healthcare industry
  • Self-motivated leader and problem solver who can own a process, lead, and motivate people comfortably through earned authority and excellent communication skills
  • Experience presenting products to prospective and existing key clients
  • Comfortable with ambiguity, change and rapid iterations associated with new product development and rapidly growing, newer companies
  • External partner and vendor management experience
  • Ability to work independently in undefined space
  • Excellent written and oral communication skills

Responsibilities

  • Organize, define objectives, and lead cross functional teams to manage the Product Line and Roadmap based on market dynamics, client needs, and platform capabilities
  • Collaborate with cross-functional leaders to ensure alignment on product roadmap, operationalization of initiatives, and go-to-market plans
  • Define marketing and training materials for the product and ensure the product is represented accurately and positioned for success
  • Partner with Sales and Client Services as a subject matter expert, support client conversations, and help identify opportunities to grow revenue.
  • Accountable for the strategic product outlook, product roadmap planning, and ongoing product lifecycle management
  • Accountable for implementation of new product and program development processes and procedures, collaborating with a Project Managers and Client Engagement Specialists
  • Collaborate with Sales and Finance to support pricing analysis
  • Serve as a liaison across solution design, UX design, content, operations, technology and customers to gather requirements, document needs, and facilitate cross-functional collaboration
  • Build strong understanding of the product and marketplace dynamicsLead cross-functional subject matter experts to identify opportunities and define business requirements
  • Drive change in the organization toward a scalable operating structure
  • Comply with Icario’s compliance and security policies, complete all required training, and safeguard the confidentiality, integrity, and availability of Icario’s PHI and PII.
  • Additional duties as assigned
  • Embody Icario’s values

Benefits

  • 4+ weeks PTO, Summer PTO, and unlimited Health & Wellness PTO
  • Competitive benefits package including: medical, dental, vision, disability, FSA, HSA, pet insurance, and more
  • Generous 401k program with company match
  • Company paid parental leave
  • Work-life harmony
  • $1,000 employee referral bonus program
  • Fully remote & hybrid working models with office locations in Minneapolis, MN & Birmingham, AL
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