Product Manager

ADP • Roseland, NJ

3h

About The Position

ADP is hiring a Lead Technical Product Manager to join the team working on ADP’s
next-generation SMB HCM/Payroll platform. You’ll join a growing team of PMs,
designers, and engineers, and data scientists combining emerging technologies
with ADP’s industry leading HCM expertise to develop first-of-their-kind
products in payroll, HR, time, benefits, and compliance.

We’re looking for someone comfortable with ambiguity, rapid change, and hard
constraints: every decision needs to hold up under real-world scale and
desirability. You’ll work across technical, business, and design partners to
clarify messy requirements, shape roadmap priorities, and build
first-of-their-kind HCM products. You’re energized by new problems, able to
defend your product decisions, and ready to push for technical, design, and
market excellence.

Requirements

• You have a Bachelor's degree OR equivalent. Bonus if you have (academically or personally) technical or critical analysis experience, HCI and/or CS exposure.
• You have 5+ years of firsthand experience defining and delivering digital products with agile teams, discovering and documenting requirements, and embedding with agile scrum teams through execution and go to market.
• You’ve worked hands on with data scientists and data engineers identifying, defining, testing, iterating, proving out, and shipping software features powered by machine learning that solve genuine customer and business problems. Extra credit if you’ve shipped features with GenAI capabilities.
• You’re comfortable digging into a technical platform driven by events-based architecture and scalable data models, can query a database if needed, and can translate the technical tradeoffs for any audience.
• You will own end-to-end requirements definition, producing detailed functional specifications that enable high-quality engineering execution (not just user stories-level definitions).
• You are an outstanding and empathetic listener. You effortlessly build rapport with people.
• You are a natural optimist with the conviction that the right mindset and grit can overcome any problem.
• You have successfully, productively integrated GenAI / LLM tooling into your professional workflows and are on top of the latest developments with this technology.
• You are an ardent advocate for and practitioner of human-centered design principles.
• You can hold your own with Solutions and Technical Architects as you work through the pros and cons of various architectural approaches to solving a problem. Architecture diagrams and data models do not give you stress nightmares.
• You are an adaptive, versatile communicator. You can articulate the rationale behind a prioritization decision and gain buy-in with stakeholders. You can explain technical concepts in ways that resonate with non-technical audiences. You can inspire and excite people through the power of your storytelling.
• You can operate independently in project mgmt tools like Jira, Confluence, etc for planning, documentation, tracking, and deployments.
• You’ve successfully led and delivered high value software products and/or features in an enterprise environment.

Nice To Haves

• Bonus for experience launching products in highly regulated domains e.g. payroll, tax, HR, fintech, healthcare, where compliance, auditability, and risk management were key success factors.

Responsibilities

• You'll start each day working with teams to understand responsibilities, identify any issues, and communicate priorities. You'll continue to have meetings throughout the day as you collaborate across the organization to create and organize your roadmap and backlog.
• Research & Requirements. You'll work closely with design and technical SMEs. You’re excellent at writing sharp 1-page design briefs with the key ingredients to inspire and guide the solutioning process. You'll document and prioritize product features, working backwards from a prototype, scope, or positioning document to break down user stories and specifications that development teams depend on to execute. You're always learning and researching new industry trends to make our products better. You'll incorporate what makes sense into your product roadmap based on our clients, the market, ADP's goals, and what impact the future of tech will have on your products.
• You'll create strong alliances with varied stakeholders and ensure everyone is in this together. You continually drive progress and innovation with technical and non-technical partners, inspiring everyone to make the product the best it can be.
• You always work backwards from a vision for the future, including definitions of success. To ensure your product is on the right track and delivering the value you intend (for both clients and ADP), you routinely measure product effectiveness, report outcomes, and drive priorities to get fulfill the potential of the team and the technology.
• Variety of work. There is no typical day. You could be working with UX and UXR on journey maps in the morning, defining a backlog of upcoming enhancements in the afternoon, and creating the first draft of a brand new business case before logging off for the day. Best part? You'll get to see those ideas come to life.
• Presentations & Persuasion. You'll speak to internal and external stakeholders to communicate and defend ideas while answering critical questions. You’re capable at persuading and influencing partners with varying seniority and technical expertise.
• HCM covers too many domains for any one team (even a gigantic one) to fully build out its own solutions.You will partner with internal or external partners/vendors to help fill in some product gaps, and debate the merits of various integration approaches. Engaging with external partners, you will play a central role with teams including Business Development, Procurement, OpSec, as well as the vendor teams throughout the contracting and onboarding phase, and into delivery.

Benefits

• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees