Product Manager

Merx Tendering Services•Latham, NY

52d•Remote

About The Position

SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. SOVRA offers comprehensive, end-to-end solutions tailored for the public sector. SOVRA s solutions are purpose-built to address the unique challenges of public procurement, ensuring compliance, enhancing efficiency, and promoting transparency. Our commitment to innovation has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, affirming our platform s adherence to the highest standards in efficiency and vendor accessibility. By leveraging SOVRA s advanced tools and expansive supplier network, public agencies can optimize every tax dollar spent, drive better procurement outcomes, and deliver exceptional services to their communities. You can find more info about SOVRA at SOVRA.com This position will join our team supporting the EcoInteractive business line, which falls under the GovTech division of SOVRA brand products serving government customers. About EcoInteractive EcoInteractive is the leading enterprise software provider to government transportation and environmental agencies. With 3,000+ users and $3B+ tracked within our software, government agents use our SaaS cloud-based solutions to complete mission-critical workflows. We have a track record of 100% customer retention over the last several years, and our company is growing quickly with strong demand for our cloud-hosted solutions. We are a nimble and entrepreneurial team of multi-talented individuals, who care deeply about our commitments to customers and to each other. We value collaboration, humility, accountability, efficiency, and a relentless drive for excellence.

Requirements

Bachelor s Degree or higher, an asset;
2 to 5 years in Product Management in the Software Technology Industry;
Proven track record in identifying and analyzing market problems and customer needs and be able to translate those needs into digital products;
Experience with interviewing customers, testing, and understanding their business processes and objectives to be successful;
Experience with messaging and evangelism with customers;
Experience in leveraging data and market research to identify issue and opportunities and build decisions based on facts and data;
An eye for design and experience in User Experience (UX) Project Management and Agile methodology (SCRUM);
Authorized to work in Canada or the US-unfortunately we are not able to sponsor work visas or transfers at this time.
Must be physically located in one of the following Canadian provinces or US states: Quebec,Ontario, Alberta, AL, AZ, AR, CA, CO, DE, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MT, NV, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Nice To Haves

Familiarity with AI capabilities and experience with AI powered solutions, an asset;
Experience with data analysis, an asset.
Inquisitive, analytical personality, innovative, open-minded, dares to think differently and ask questions.
A natural leader who can motivate a team based on his/her passion for the customer.
Knowledge of public or semipublic sector, is an asset.
Fluency in spoken and written English.
Multi-tasker, highly flexible for shifting priorities, and taking on various projects at various stages and can work all in parallel. A start-up mindset fits well here, especially with the company rapidly evolving.

Responsibilities

Plan of the full product lifecycle, from concept to launch, ensuring alignment with customer pain points.
Work closely with cross-functional teams including Engineering, QA, CS, Implementation and Sales to ensure effective product development and delivery.
Conduct market research, review RFPs, and analyze customer feedback to identify product needs and opportunities.
Help define and prioritize features and requirements from internal and external stakeholders, balancing business goals with user experience.
Monitor product performance metrics, analyze data, and create reports to track progress against key objectives and identify areas for improvement.
Assist in the development of product strategies by contributing market insights, conducting competitor analysis, and user feedback.
Maintain the backlog, ensuring that tasks are prioritized based on value, scalability, urgency, and feasibility.
Maintain the product calendar and provide proactive updates to stakeholders on product progress, upcoming needs, and roadblocks.
Ensure that all product specifications, requirements, and updates are well documented, creating a reliable resource for internal teams and stakeholders throughout the product lifecycle.
Create product artifacts (feature specs, functional requirements, testing requirements, release notes, help guides).
Coordinate the feature launch, client communication and training process, including cross-departmental alignment, marketing efforts, and post-launch analysis.

Benefits

A flexible work schedule.
Work from home
Work equipment provided while working from home.
Competitive benefits, 401K (USA), RRSP(Canada) and compensation programs.
Flexible paid vacation, personal, and sick days off.
Closed office during the holidays
Paid vacations between Christmas and New Year s Day.
We believe in People First at EcoInteractive, which means developing and nurturing our talents, and creating an environment where we support each other, can depend on one another, and enjoy the camaraderie of a great group of people collectively working to accomplish meaningful goals.

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