Product Manager

2U • Arlington, VA

1d • Hybrid

About The Position

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.
What We’re Looking For:
The Product Manager ensures that team efforts are aligned with company and product strategies by leveraging company frameworks such as OKRs/OGSPs. This role will execute that business strategy using effective prioritization, documentation, communication, and leadership and will work cross-functionally with peers and leaders to ensure alignment of vision, and proper delivery of projects. This role is data-driven and customer-focused, setting project based KPIs, and utilizing the knowledge of the customer to inform strategy and execution.

Requirements

• 2-5 years of product management experience
• Experience building and owning a product roadmap
• Structured and data-driven thinking with a strong bias to action
• Excellent communication and cross-functional leadership skills
• Strong empathy and intuition for our learners and customers
• Experience with agile software development
• Desire to improve access to education around the world
• Strong understanding of technical concepts

Nice To Haves

• Informal leadership: Provide guidance and support to team members; opportunity to mentor other product managers.
• Working knowledge of product management in a software development setting. We expect this individual to be able to operate without up-front training.
• Working knowledge of conversational AI platforms, chatbots, or virtual assistants
• Familiarity with A/B testing methodologies, experimentation frameworks, and data-driven decision making
• Experience working directly with higher education institutions, understanding enrollment challenges, accreditation requirements, and institutional decision-making processes a plus

Responsibilities

• Determines and communicates team priorities in alignment with overall company goals and strategy.
• Drives the execution of all processes in the product life cycle, including product and market research, customer analysis, planning, requirements and roadmap development, product launch and product lifecycle management.
• Drives well-framed and unambiguous product initiatives independently.
• Leads cross-functional team of engineers and designers in execution of team priorities and release of products, and balances resources to ensure success for the entire organization.
• Sets and tracks team- and project-based success metrics and utilizes data to inform product priorities and initiatives.
• Develop feedback loops from users through interviews, surveys, and other methods, for continuous improvement.
• Works with manager to author product planning documents, such as an Approach memo, that considers business context, user feedback, and potential impact to the business through measurable behaviors
• Independently engages organizational stakeholders in support of team priorities.
• Facilitates communication, addresses concerns, and helps resolve stakeholder issues.
• Utilizes industry and customer research, as well as software familiarity, to develop expertise in their domain.

Benefits

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees