Product Manager

DocuveraEast Coast, FL
3hRemote

About The Position

As a Product Manager, you’ll be responsible for executing Docuvera’s product strategy, working closely with functional leads in Engineering, Sales, and Services to dive deep and solve customer pain points. Our customer-centric philosophy extends across everything we do, whether you’re defining new UI with the UX Designer, sharing your domain learnings with your Product Management peers, or running requirements workshops onsite with customer stakeholders. The impact you'll make You’ll know, and we’ll know, this role is successful when you consistently focus the team on what matters most: turning validated customer insight and clear business priorities into well-scoped, incremental product outcomes that reduce customer pain and move the business forward. Success looks like a prioritized roadmap and backlog that reflect strategic trade-offs, repeatable discovery and validation practices that reduce risk before build, crisp requirements engineering trusts, and reliable, timely releases that close customer pain points. Equally important is how you deliver: you build trust internally and externally, lift others, bring calm and clarity through change, and model the judgment and accountability we value.

Requirements

  • 2–4 years of experience in Product Management, Associate Product Management, Business Analysis, or a related role.
  • Experience working on SaaS or enterprise software products, ideally in a customer-facing or cross-functional environment.
  • Experience and interest in leveraging AI and automations in fulfilling your tasks.
  • Hands-on experience supporting requirements gathering through customer feedback, stakeholder collaboration, competitive analysis, or market research.
  • Familiarity with agile or iterative software development methodologies and working with engineering teams in a sprint-based environment.
  • An understanding of customer-centric product development and the ability to translate user needs into clear product requirements (e.g., user stories, use cases).
  • Strong written and verbal communication skills, with the ability to collaborate effectively across Product, Engineering, Sales, and Customer Success teams.
  • A collaborative, team-first mindset and comfort working with distributed or remote teams.
  • Curiosity, adaptability, and a willingness to learn new domains, tools, and perspectives in a fast-moving environment.
  • Strong problem-solving skills with the ability to think creatively and focus on practical, customer-focused solutions.

Nice To Haves

  • Exposure to domains such as workflow, search, collaboration, content management, data migration, or related enterprise services is a plus.
  • Interest or experience in Life Sciences industries (pharmaceuticals, biotech, or medical devices) is desirable but not required.

Responsibilities

  • Support the collection, assessment, and prioritization of customer requirements for future versions of Docuvera services.
  • Gather input from customer interactions, internal stakeholders, competitive analysis, and market research to inform product decisions.
  • Collaborate with Product Management peers to help define and refine the user experience for Docuvera services.
  • Assist in defining business and functional requirements for product enhancements (e.g., writing user stories or use cases).
  • Break larger product ideas into well-defined, incremental features that can be delivered iteratively.
  • Create and maintain product documentation, specifications, and planning artifacts as needed.
  • Work with UX Designers to review and validate user experience designs, including participating in usability testing.
  • Collaborate with Scrum Masters, Project Managers, and Software Engineers to support agile delivery, including backlog grooming and sprint planning.
  • Communicate product updates and feature details internally and, when appropriate, with customers and other external stakeholders.

Benefits

  • Work your way. We’re digital-first and fully flexible, with asynchronous work as the norm. Our New Zealand offices in Wellington and Palmerston North are always open; come for the snacks, drinks and views; stay for the great people and connection.
  • Pride in what we do. There's nothing like joining a tech scale-up that's highly regarded on the world stage where what we do makes a tangible difference in the world.
  • Modern tools that work for you. We use the latest systems, including AI, to make work smarter.
  • Space to grow. You’ll have access to learning and development resources, plus dedicated tools-down time for personal growth.
  • Time to recharge. In the U.S., we offer unlimited PTO and funded health benefits, including dental and medical.
  • A close-knit global team. You’ll be part of a dedicated, collaborative community that stays connected no matter where you’re based.
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