Product Manager

Centivo•Buffalo, NY

13h•Remote

About The Position

We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. As a Product Manager, you will be responsible for the development of a vision and roadmap for Centivo’s products based on customer feedback, market research, and your own industry insight. This role sits at the nexus of product strategy, business insight, and cross-functional execution planning. You will own key features of our external experiences and help improve internal systems, driving clarity around opportunity, requirements, and effort. Your work will be central to identifying high-impact opportunities for market growth and aligning those initiatives with the company’s objectives. Once strategic proposals are approved, you will collaborate with Technology & Operations as an engaged architect to support execution & ensure high-quality delivery.

Requirements

Proven ability to partner with commercial or go-to-market teams to shape product direction and identify business opportunities that drive measurable market growth
Strong experience defining product requirements, articulating user value, and working with technical teams to estimate effort and complexity
Demonstrated experience supporting the launch and enhancement of customer-centric digital products that drive revenue, user retention, NPS / CSAT etc
Ability to translate Commercial needs and client requirements into clear product proposals to inform prioritization against the roadmap
Proficiency with tooling such as Jira, Confluence, product analytics platforms, or similar tools
Proven ability to communicate product vision and strategy clearly to internal and external audiences
Demonstrated ability to drive alignment across cross-functional teams without direct authority
Strategic thinker with a bias for action and a user-centric mindset
Bachelor’s degree required, advanced degree in appropriate discipline preferred
5 years of product management experience, ideally in technology-enabled health plan markets
3 years' experience working within the large group insurance and/or self-funded (ASO) market
Has independently owned a product a features of a product

Responsibilities

Product Strategy & Market Growth Partner closely with Commercial teams to identify, assess, and prioritize market growth opportunities that align with company goals.
Translate market insights and customer/partner feedback into product proposals that deliver measurable business value.
Define clear objectives, success metrics, and user outcomes for each initiative.
Cross-Functional Architecture & Planning Act as the engaged architect for initiatives spanning external user experiences and internal systems.
Collaborate with Technology and Operations leads to refine project scope, estimate level of effort, and plan feasible delivery approaches.
Execution Readiness & Handoff Produce high-level requirements, identify dependencies and define acceptance criteria for approved projects to ensure Technology & Ops teams have complete context to take ownership of execution.
Continuously clarify scope and priorities with engineering and operational partners throughout build cycles and support go-live planning as needed.
Communication & Alignment Maintain transparent communication with stakeholders across Product, Technology, Operations, and Commercial organizations.
Create and present proposals, roadmaps, and impact assessments to senior leadership.
Surface trade-offs between business goals, technical constraints, and operational impact to inform prioritization decisions.