Product Manager

Transcard Payments•Nashville, TN

50d•Remote

About The Position

Who We Are: Payments, Orchestrated. Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing. Transcard’s solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal. Position Details: This is a full-time position, working Monday-Friday during standard business hours. Compensation will be based on the qualifications of applicant. Location: This is a REMOTE opportunity in the United States. Candidate must reside in the US and be work authorized. We are unable to offer visa sponsorship. Our corporate office is located in Chattanooga, TN. Benefits: Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more) Please apply and see more job requisitions at: https://www.transcard.com/careers Essential Duties and Responsibilities: The Product Manager at Transcard will own and define new product features and functionality, serving as the primary liaison between internal teams, external stakeholders, and senior management. You will communicate the product vision and requirements, ensuring alignment across all levels of the organization while effectively evangelizing our offerings to clients. This role manages and prioritizes product backlog, translates product team’s strategies to development tasks, and learns the customers' and market's requirements to put forth best-in-class payment solutions.

Requirements

3+ years of product management experience in SaaS, fintech, or payments, with a proven track record of managing the product lifecycle.
Strong understanding of payment processing systems, industry regulations, and emerging trends.
Exceptional analytical and problem-solving skills, with a focus on data-driven decision-making.
Excellent communication and interpersonal skills, capable of engaging effectively with senior management, internal teams, and external clients.
Experience in Agile methodologies.
A passion for technology and a commitment to delivering AI-driven innovative payment solutions.
Act as an individual contributor.
The ability to balance multiple competing deliverables and prioritize as required.
Cultural dexterity, maturity, and ability to influence beyond role or title.
A willingness to learn, flexibility, and ability to perform under significant pressure.
Strong communication skills and ability to manage functional teams across all levels of seniority.

Nice To Haves

MBA is preferred, but not required, or equivalent work experience.

Responsibilities

Own and define new product features and functionality, ensuring they align with Transcard's vision and meet market demands.
Gather input from internal stakeholders (including sales, marketing, customer support, and operations) and external clients to prioritize requirements and inform product development.
Communicate and drive internal approval from senior management for new features and functionality, ensuring buy-in and alignment with business goals.
Collaborates closely with product team to understand business goals and help identify product solutions (B2B SaaS) to the problems and requirements expressed by our customers.
Act as liaison and develop detailed product specifications and business requirements for Product team, UX team, Business Analyst, and Development teams, ensuring clarity and completeness.
Responsible for E2E technical delivery of Product, feature development and backlog.
Conduct thorough market analysis and competitive research to identify trends, opportunities, and customer pain points.
Maintain and prioritize a dynamic product roadmap, balancing stakeholder needs, business objectives, and technical feasibility.
Fully understands product offerings and services (acts as SME from technical perspective).
Lead the ideation, technical development, and launch of new features, ensuring a user-centric approach and adherence to timelines.
Agrees product iterations and allocation of deliverables within the sprints.
Act as a product evangelist internally and externally, effectively communicating product vision, benefits, and functionality to prospects, clients, and strategic partners.
Define and track key performance indicators (KPIs) to evaluate product success and inform future iterations.
Owns business requirements from Executive Sponsors and Leadership.
Understands overall vision and strategy of the product as directed by Executive Sponsors and Leadership.
Own product roadmap and serve as main point of contact for major product-related queries.
Subject Matter Expert and evangelist of the platform for internal teams as well as prospects, clients and strategic partners.
Represents the end-user and ensures their needs are met.
Aids in devising strategies that advance the product along its journey to market effectively.
Collaborates with stakeholders to keep them updated on progress.
Sharing stakeholders’ expectations/concerns with the development team.
Responsible for product customer journey.
Educates staff on product value and strategy.
Understands and can effectively communicate/demonstrate how product features delight customers and drive revenues.