Product Manager

THREAD BANKNashville, TN
1d

About The Position

Thread Bank is a digital-first financial technology community bank that aims to enhance customer engagement through innovative solutions. Thread Bank offers a modern website, a CRM system, and a mobile app to simplify banking for businesses and individuals. Our embedded banking solution helps business technology platforms provide secure banking experiences. We also partner with other banks, credit unions, and FinTechs to integrate compliant financial solutions. Thread Bank values innovation, collaboration, and flexibility, offering excellent benefits and a family-friendly culture. We are looking for people who thrive in a fast-paced, growth environment while remaining within regulatory boundaries. Thread Bank provides a unique opportunity to be a part of a high growth, cutting edge, fintech startup within the stable and profitable banking industry. This is an excellent opportunity for a professional looking to advance their career as the company grows.

Requirements

  • 3–7 years of product management experience, ideally in financial services or fintech.
  • Experience with AI technologies such as machine learning, natural language processing, or generative AI, and the ability to translate these into practical product features within a regulated environment.
  • Strong understanding of digital banking platforms, customer experience, and operational processes.
  • Proven experience managing third-party vendors and cross-functional teams.
  • Familiarity with software testing, QA processes, and UAT execution.
  • Excellent communication, organization, and analytical skills.
  • Bachelor’s degree in business, finance, computer science, or a related field

Nice To Haves

  • MBA a plus

Responsibilities

  • Lead the end-to-end lifecycle of the digital bank product, from roadmap definition to post-launch optimization.
  • Drive AI-powered product enhancements by identifying opportunities to integrate machine learning and generative AI capabilities into the digital banking experience, ensuring compliance and customer value
  • Manage and coordinate with external vendors responsible for software development and platform delivery.
  • Define product requirements, prioritize features, and ensure alignment with business strategy and compliance needs.
  • Collaborate with operations, compliance, marketing, and engineering partners to deliver seamless product enhancements.
  • Develop and execute test plans to validate new functionality, ensuring stability, usability, and performance.
  • Monitor KPIs, customer feedback, and market trends to identify continuous improvement opportunities.
  • Serve as the primary liaison between internal stakeholders and vendor teams.
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