Product Manager

Vibes•Chicago, IL

38d•$105,000 - $125,000

About The Position

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. To learn more about Vibes, visit www.vibes.com. Role Summary We are seeking a Product Manager to help lead a developer-first, self-serve RCS agent provisioning and message-building platform powered by a product-led growth (PLG) go-to-market strategy. This role is responsible for executing the product vision, roadmap, and delivery of a platform that enables developers, partners, and brands to efficiently create, provision, manage, and optimize RCS agents and rich messaging experiences. The Product Manager will operate at the intersection of APIs, messaging infrastructure, compliance, user experience, and monetization, transforming complex ecosystem requirements into scalable and intuitive product capabilities. The ideal candidate brings a deep appreciation for developer experience and demonstrated success building and scaling PLG products within regulated or technically complex environments.

Requirements

3-6+ years of product management experience
Demonstrated success delivering API-driven platforms and developer tooling
Strong understanding of product-led growth principles and self-serve go-to-market models
Experience operating within regulated, technical, or ecosystem-dependent environments
Proven ability to translate complex technical and compliance requirements into effective product experiences
Excellent written and verbal communication skills, with the ability to align technical and business stakeholders

Nice To Haves

Experience with CPaaS, messaging platforms, or conversational technologies
Familiarity with RCS, A2P messaging, or telecom-adjacent ecosystems
Prior collaboration with Developer Relations teams or developer communities
Experience scaling products from early adoption to enterprise-grade, multi-tenant platforms
Comfort leading through ambiguity and building structure in evolving product environments

Responsibilities

Assist in the end-to-end product strategy, roadmap, and execution for a developer-focused RCS provisioning and message construction platform
Evolve core platform capabilities, including agent lifecycle management, message composition, templates, validation, compliance workflows, analytics, and extensibility
Translate carrier, OEM, and ecosystem constraints into clear, actionable product requirements
Balance near-term delivery with long-term platform scalability, reliability, and monetization objectives
Establish and maintain a high-quality developer experience across APIs, SDKs, documentation, and user interfaces
Partner closely with Developer Relations to ensure efficient onboarding, intuitive workflows, and continuous feedback loops
Lead the design of self-serve provisioning, sandbox environments, and production readiness workflows
Ensure the platform effectively supports both no-code/low-code users and advanced API-driven implementations
Define and optimize PLG motion across activation, onboarding, engagement, retention, and expansion
Refine pricing, packaging, and usage-based monetization models aligned with customer value
Establish and track product success metrics, including activation rates, time-to-value, retention, and expansion
Collaborate with Sales and Marketing to support hybrid PLG and sales-assisted motions while preserving self-serve integrity
Build, lead, mentor, and scale a team of product managers focused on platform, workflows, and growth initiatives
Partner closely with Engineering to deliver reliable, secure, and scalable features on predictable release cycles
Collaborate with Messaging Ops, Compliance, and Carrier Relations teams to ensure policy-aligned product design and delivery
Serve as the primary product authority for developer-focused RCS capabilities across the organization

Benefits

Vibes offers a full slate of benefits from competitive salaries, options, medical, dental and vision coverage, short- and long-term disability, life insurance, 11 paid holidays, flexible vacation, summer Fridays, Winter Holiday break, commuter benefits, a 401(k) plan and match, and a paid parental leave program.

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