Product Manager

Droxi AI•Boston, MA

1d•Hybrid

About The Position

At Droxi, we’re improving the medical world by solving one of healthcare’s biggest headaches—EHR inbox overload. Our AI-powered solution is like the ultimate assistant, taking care of the tedious stuff so healthcare providers can get back to what they love: practicing medicine. We’re a small but mighty team and every day we’re working on something that truly makes a difference. If you’re passionate about healthcare and tech, you’ll love what we’re building here. What You'll Do Drive Onboarding Excellence: Lead initiatives to design seamless, intuitive onboarding experiences that convert new users into loyal customers. Boost Customer Engagement: Use data-driven strategies to improve product adoption, retention, and user satisfaction. Collaborate Cross-Functionally: Partner with UX/UI designers, engineers, marketing, and sales to create customer-focused solutions. Champion the User: Conduct research and leverage insights to refine workflows and enhance the overall user experience. Optimize for the Market: Tailor solutions for the U.S. market, considering its unique challenges and opportunities—especially for a highly intelligent but cautious audience in adopting new AI tools. Measure Impact: Continuously monitor product performance, using analytics and feedback to make informed improvements.

Requirements

SaaS Expert with At least 5 years of experience managing B2C SaaS products, with a proven track record of improving onboarding and customer engagement.
UX Advocate: Deep understanding of user experience design principles and a passion for creating intuitive interfaces.
Data-Driven: Skilled in using analytics tools to measure and enhance product performance.
Market Knowledge: Familiarity with U.S. consumer behavior and the healthcare landscape is a significant advantage.
AI Enthusiast: Excited about leveraging AI to solve complex problems and improve users' lives.
Collaborative Leader: A natural team player who excels at building relationships across departments.

Nice To Haves

Market Knowledge: Familiarity with U.S. consumer behavior and the healthcare landscape is a significant advantage.

Responsibilities

Drive Onboarding Excellence: Lead initiatives to design seamless, intuitive onboarding experiences that convert new users into loyal customers.
Boost Customer Engagement: Use data-driven strategies to improve product adoption, retention, and user satisfaction.
Collaborate Cross-Functionally: Partner with UX/UI designers, engineers, marketing, and sales to create customer-focused solutions.
Champion the User: Conduct research and leverage insights to refine workflows and enhance the overall user experience.
Optimize for the Market: Tailor solutions for the U.S. market, considering its unique challenges and opportunities—especially for a highly intelligent but cautious audience in adopting new AI tools.
Measure Impact: Continuously monitor product performance, using analytics and feedback to make informed improvements.

Benefits

At Droxi, we're not just building a product; we're on a mission to make a positive impact in the world of healthcare.
As a small, dynamic startup, every team member plays a vital role in our success.
You’ll be working in an environment where your contributions truly matter, and where your voice is heard.
We believe in taking care of our people, and we’re committed to ensuring that everyone is happy and fulfilled in their work.
Our hybrid work model offers the flexibility to balance your personal and professional life, while still being connected to a supportive, close-knit team.
Plus, you’ll be part of a company that’s dedicated to doing more good than harm, with a focus on improving the lives of healthcare providers and patients alike.
If you’re looking for a place where your work has real meaning, and where you’re valued as both a professional and a person, you’ll find it here at Droxi.

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