Product Manager

iHeartMedia • Virtual, NY

17h • $92,000 - $115,000 • Remote

About The Position

iHeartMedia is looking for a Product Manager to join the Technology Solutions Product Management team. The ideal candidate will help us create new products and features as well as updates and enhancements to existing products, from the idea stage to initial scoping, build out, and launch. Main responsibilities include researching user problems and challenges, identifying and documenting product enhancements to solve those problems, partnering with engineering to scope & size those product features, answering engineering questions and signing off on products as they are being developed and helping to evangelize newly built product features to sales, marketing and existing customers.

Requirements

• 3-5 years experience in product management, product development, product design or similar field
• Very strong verbal and communication skills
• Familiarity or experience with Agile and scrum software development processes
• Strong organizational skills and ability to handle multiple tasks
• Strong analytical problem solving and solution finding skills
• Very strong writing and presentation skills (including but not limited to describing simple user stories, jobs-to-be-done requirements for engineering teams, value proposition statements, etc)
• Experience working in SaaS organizations and comfortable working within large, cross-functional teams that include engineering, customer success, marketing, and sales
• Relevant industry experience, either with marketing & advertising technology or developing on Facebook & other social APIs
• Positive, upbeat and customer-service oriented
• Ability to manage changing priorities within a highly dynamic environment
• Ability to perform duties with limited oversight
• Willing and able to learn new skills as required
• Respect for others and a strong belief that others should do this in return
• Accountability for own work and desire to provide guidance to new team members
• Ability to contribute to several projects at the same time under a moderate level of direction
• Application of objective judgement, technical skills and prior experience to solve business problems
• Strong written and verbal communication skills, including a knack for explaining complex information in a straightforward manner
• Desire for continued knowledge sharing and learning
• Understanding of impact of own decisions

Responsibilities

• Own and define the product roadmap for their product lines
• Clearly define user personas including identification of user problems and serve as user evangelist
• Research our customers and the market generally, to understand, validate and become an expert in their challenges and problems
• Analyze usage of our existing products to understand how customers are interacting with our solutions and if they are achieving their goal
• Articulate product goals and measures of success to business
• Perform analysis of competitors and identify competitive threats
• Build consensus within the product and engineering teams on the correct product solutions to help solve customer problems
• Work with engineering teams to clearly scope and roughly size product solutions before we start development so we understand the time and effort required to build those solutions
• Helping validate product hypotheses with surveys, usage analytics, A/B testing, etc.
• Clearly define user personas including identification of user problems and serve as user evangelist
• Direct research efforts of Business Analysts and project managers
• Run brainstorming & interview sessions with end users
• Write clear, coherent user stories with detailed acceptance criteria
• Generate simplified wireframes and design mocks to define user flow
• Lead groomings, standups, post mortems and negotiate feature build out with engineering teams
• Conduct timely product reviews and sign-offs of new features and work with engineering to thoroughly user-test and ensure resulting build matches what was committed to in each sprint
• Guide go-to-market strategy for new features and products, including consumer-ready communications for marketing & sales teams
• Attend daily stand ups and biweekly sprint planning with engineering teams to obliterate blockers, manage dependencies / prerequisites while product is being developed

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed