Product Manager

GovWorx

8d • Remote

About The Position

GovWorx is seeking an experienced Product Manager to lead the execution, delivery, and continuous improvement of mission-critical software products supporting public safety and emergency communications. This role sits at the intersection of engineering, customers, and compliance, with a strong focus on Agile execution, real-world user feedback, and data-driven decision-making.
The ideal candidate brings deep experience managing complex, regulated products, working closely with cross-functional teams, and translating customer and operational needs into high-quality, reliable product outcomes.

Requirements

• United States Applicants Only
• 5–10 years of experience in product management or closely related product leadership roles
• Demonstrated experience owning complex, customer-facing software products from discovery through delivery
• Deep hands-on experience working with Agile/Scrum teams and serving as Product Manager when needed
• Proven ability to manage and prioritize backlogs, lead sprint ceremonies, and maintain predictable delivery velocity
• Strong experience building and managing release plans, timelines, and cross-functional dependencies
• Track record of leading customer implementations, pilots, or phased rollouts in production environments
• Advanced ability to define, monitor, and act on KPIs to drive roadmap and delivery decisions
• Experience operating in regulated or compliance-driven environments (e.g., CJIS, SOC 2, FedRAMP, HIPAA, or similar)
• Strong cross-functional leadership skills, including collaboration with engineering, security, infrastructure, sales, and support teams
• Excellent written and verbal communication skills, including executive-level communication
• Must pass FBI fingerprint and background check in multiple states

Responsibilities

• Drive Agile / Scrum Execution — Act as Product Manager by maintaining a prioritized backlog, leading sprint ceremonies, and keeping delivery velocity on track.
• Plan & Track Project Timelines — Build release plans, manage cross-functional dependencies, and surface risks early with clear mitigation options.
• Lead Customer Implementations & Feedback Loops — Orchestrate pilots, coordinate training, and iterate features based on real-world call-taker feedback.
• Champion Data-Driven Decision Making — Define KPIs (e.g., call-handling time, AI adoption rate), instrument product analytics, and adapt the roadmap based on measurable outcomes.
• Ensure Compliance & Security Alignment — Collaborate with security and infrastructure teams to ensure products remain CJIS- and SOC 2-compliant.
• Collaborate on Go-to-Market & Support Enablement — Provide product expertise for marketing, sales, and support collateral, and brief internal teams ahead of each release.
• Foster a High-Performance Team Culture — Promote proactive communication, celebrate wins, and continually refine processes to improve predictability and team satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed