Product Manager

MMGY Global•Detroit, MI

24d

About The Position

At MMGY, we believe nothing shapes your view of the world like travel. So every day, we share our clients’ stories from a perspective that inspires people to see the world differently. Our personalized service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their view for the better. At MMGY we inspire people to go places. We have an immediate opening for a Product Manager in our Overland Park, Denver or Detroit offices. The Product Manager fulfills the primary role of managing the definition and delivery, ongoing support, and continuous improvement of website Marketing Technology products for our clients. This role is responsible for planning, coordination, execution and delivery of Marketing Technology product development projects, as well as managing ongoing support accounts and the continuous development process. You will be considered for this position if you meet the following criteria: You have worked with WordPress and/or Drupal website content management systems (CMS) You have experience in a highly technical role with website projects and products You have an interest in using AI to create efficiencies in managing website development projects and enhancing digital products You are a highly motivated, self-starting individual In this role, the Product Manager will work directly with supporting associates including Account Management, Marketing Technology Strategists, Developers, User Experience Designers, Interactive Art Directors, SEO Specialists, Quality Assurance Associates, Content Entry Specialists, other internal teams, contracted resources and external partners pertinent to process, product and project delivery. This includes website design and development projects, ongoing website support and improvement, and product management of other Marketing Technology products.

Requirements

2-3 years of Marketing Technology project and/or product management experience
Experience with Drupal and WordPress content management systems
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Nice To Haves

Certification in project management and/or product management a plus
Experience with Atlassian JIRA and Confluence platforms a plus
Software and application development a plus
Experience working in a professional services or marketing agency a plus

Responsibilities

Management of projects from kick-off to launch
Level of effort and budget estimating
Developing scopes and statements of work
Defining and managing product requirements
Developing product delivery and management roadmaps
Coordinating development tasks and deliverables
Lead internal and external technical project team
Manage delivery of client projects on time, within budget and to the satisfaction of clients
Manage ongoing support of websites/products and continuous development process
Develop documentation to clearly outline, track and forecast projects and resource allocation
Contribute to quality assurance (QA) testing and website content entry as needed
Report on client website goals and key performance indicators (KPIs) using tools such as Google Analytics, Ahrefs, Google Lighthouse, accessibility audits, and other third-party monitoring dashboard tools
Delegate and empower associates to accomplish projects and elevate their contributions
Oversee freelancer, contractor and outside partnerships pertinent to client project processes, workflows, documentation, best practices and deliverables
Create positive interdepartmental collaborations across all agency teams
Assist in developing, implementing and optimizing product and project management practices
Mentor associates within and outside of Marketing Technology department to better understand our technology offerings, capabilities, processes and delivery framework