Product Manager

Fiserv • Coral Springs, NJ

34d

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Product Manager What does a great Product Manager, Network Tokenization do at Fiserv? The Product Manager, Network Tokenization will hold responsibility for driving market requirements for Fiserv’s Merchant Security and Fraud team and to be the interface to clients, sales, and operational teams to identify business requirements, partnerships, and to consult based on subject matter expertise. This position will also directly support the expansion of the Security and Fraud products in EMEA. This position requires daily interaction with cross functional internal teams and clients to identify and lead product strategy and development, partnering with technical teams to identify and build features and functionality that stored value market needs and ultimately increase revenue and client satisfaction.

Requirements

• 4+ years' experience as a product manager, with proven experience leading complex projects, while driving roadmap for products
• 4+ years of payments-related experience, preferably with gateways, processors, or PSPs.
• Bachelor's degree in related field or equivalent work experience
• Experience with card networks (Visa/MC/Amex), network tokens, vault/tokenization, and leading wallets (Apple Pay, Google Pay).
• End-to-end payment processing workflow expertise, with hands-on with auth/capture/void/refund flows, success/decline codes, settlement/reconciliation
• Strong analytical & problem-solving skills, with the ability to influence large, diverse groups through data driven facts and decisions
• Experience with Microsoft Office product suite, GenAI tools (i.e. Copilot) and PowerBI
• Ability to communicate clearly across senior leaders, external clients and partners and internal stakeholders
• In order to be considered, you must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

• Experienced with analytical tools (SQL, Snowflake, Splunk etc) and API's
• Certified Scrum Product Owner (CSPO) or Pragmatic Institute certification
• Technical background (engineering or data science experience)

Responsibilities

• Be responsible for conception through end-of-life ownership for a specific product (Network Tokenization), product group or product line including product management, product development and business development.
• Design, track, and deliver detailed technical reporting and data analysis on product performance, usage, and growth metrics.
• Drive product development and improvements including road map and statement of direction development.
• Lead the expansion of the Security and Fraud product portfolio across EMEA, partnering with regional stakeholders to define market requirements, localize capabilities, and drive adoption and revenue growth.
• Maintain awareness and understanding of customer and market needs.
• Develop business cases to support new product recommendations.
• Manage the product development lifecycle from concept, design, testing, and production deployment, and product commercialization.
• Act as a primary negotiator between internal departments and clients to resolve problem statements and uses cases.
• Bring strong technical product management expertise to collaborate with IT teams, ensuring clear requirements, informed prioritization, and effective delivery of capabilities across complex systems and platforms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level