Product Manager - Vice President

JPMorgan Chase & Co.•Wilmington, DE

About The Position

Join a high-impact team shaping the future of card authorizations at Chase. Drive technical excellence, lead cross-functional teams, and deliver innovative solutions that support millions of transactions daily. Job Summary: As a Product Manager in Card Authorizations, you combine deep technical expertise with product management excellence to drive strategic initiatives and optimize authorization systems. You will manage and prioritize product backlogs, lead agile teams, and collaborate with stakeholders to deliver high-value features and technical improvements. Your leadership will ensure seamless delivery, system modernization, and compliance with regulatory and fraud prevention standards. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Requirements

Proven product experience as a Technical Product Systems Analyst at a major financial institution (e.g., Citi, Wells Fargo, Capital One)
Extensive knowledge of technical platforms (TSYS/C3) with hands-on system configuration and optimization experience
Demonstrated experience with system conversions and migrations for co-brand partner initiatives
Deep expertise in credit card authorization processes, payment flows, and transaction lifecycle management
In-depth fraud risk background with understanding of real-time risk decisioning and fraud prevention strategies
Proven experience as a Business Architect or similar role, translating business requirements into technical solutions
Strong understanding of business processes, systems architecture, and technology integration patterns
Excellent analytical and problem-solving skills for complex technical and business challenges
Outstanding communication skills for engaging stakeholders at all levels
Expertise in agile methodologies (Scrum, Kanban, scaled agile frameworks)
Advanced proficiency in Jira for backlog management, sprint planning, and project tracking

Nice To Haves

Bachelor’s degree in Business, Computer Science, Engineering, or related field
8+ years of experience in technical product management or systems analysis within financial services
Professional certifications in Agile/Scrum methodologies (CSM, CSPO, SAFe, etc.)
Experience with payment industry standards (ISO 8583, EMV, PCI DSS)
Knowledge of cloud platforms and modern software development practices
Previous experience managing large-scale system migrations or platform conversions

Responsibilities

Define and execute the product roadmap for card authorization systems, aligning with business objectives and regulatory requirements
Manage and prioritize product backlogs, ensuring optimal delivery of high-value features and technical improvements
Maintain backlog health through continuous refinement, story grooming, and stakeholder alignment
Lead cross-functional agile teams using Scrum and Kanban methodologies to deliver system enhancements
Facilitate sprint planning, daily standups, retrospectives, and other agile ceremonies
Manage team capacity, velocity tracking, and delivery commitments using Jira and other project management tools
Collaborate with business stakeholders, technology teams, risk management, and compliance organizations
Oversee technical architecture decisions for authorization systems, ensuring scalability, reliability, and performance
Drive system conversions and migrations, supporting new co-brand partnerships and platform modernization
Ensure authorization systems meet fraud prevention requirements and regulatory compliance standards
Communicate product status, roadmaps, and strategic initiatives to executive leadership and key stakeholders