Product Manager, Strategic Technology Adoption & Scaling

Suffolk Construction•Boston, MA

1d•Onsite

About The Position

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook , Twitter , LinkedIn , YouTube , and Instagram . The Operational Excellence Construction Technology team is redefining the building lifecycle through people, partnerships and technology. We bring product discipline to operational problems and scale validated innovations, so field teams realize measurable value. This Product Manager role sits at the intersection of emerging technology and enterprise operations and will drive the transition from successful proof-of-concept to disciplined, enterprise-scale products. As the Product Manager for Strategic Technology Scaling and Adoption you will own the product lifecycle for developing and emerging construction technologies — the tools that have proven value in pilots and are ready for operational enterprise scaling. You will create and run the post-pilot-to-scale model, define readiness gates and success metrics, own roadmaps for strategic scaling technologies, and align cross-functional organizations (Suffolk Technologies, IT, Change Management, Operations) to deliver sustained operational value. This is a product-first role: you set what to scale, why, and how success will be measured. You will collaborate directly with Regional Construction Technology Associates to execute the field deployments to collect and implement feedback.

Requirements

Bachelor’s degree in construction management, engineering, Computer Science, or business analytics or a related field.
5-7 years of direct or adjacent technology experience, specifically product management, operational technology, or construction technology experience.
Demonstrated experience owning early-stage implementation and pilot-to-scale processes required
Deep understanding of construction operations or comparable industrial field operations.
Proven ability to influence without authority in multi-regional organizations through ability to design and run frameworks, maturity models and governance for scaling technology
Experience working with startups/vendors and negotiating enterprise agreements
Data driven mindset with strong analytics skills — KPI design, ROI modeling and executive reporting
Excellent cross-functional influence, stakeholder management and communication skills. Including, experience partnering with IT on integrations, architecture and security
Experience with artificial intelligence products, digital construction platforms (e.g., Clearstory, Trunk Tools), equipment and integrated building systems or similar (e.g. HVAC or water leak detection)

Nice To Haves

Master’s degree preferred but not required
Field leadership experience in AEC/project-based experiences, a plus

Responsibilities

Own the vision and 6–12-month roadmap for a select portfolio of products— translate pilot learnings into prioritized features and release plans that enable clear enterprise adoption paths and phased rollouts
Design and operationalize a technology adoption maturity framework (early / mid / late) define readiness gates, scoring criteria, and success metrics to enable repeatable go/no-go decisions and shorten time from pilot to scale
Create and maintain a post-pilot-to-scale playbook — provide selection criteria, evaluation templates, and rollout blueprints that increase scaled rollout predictability and reduce operational friction
Lead cross-functional product alignment (Suffolk Technologies, IT, Security, Legal, Change Management, Operations) negotiate priorities and integrations to ensure products meet enterprise architecture, compliance, and field-readiness requirements. Enforce compliance gates that reduce operational and legal risk during scaling
Act as the primary post-proof of concept liaison to startups and vendors — negotiate commercial terms, manage SLAs, and influence vendor roadmaps to secure production-ready features and enterprise support
Translate deployment and field feedback into product requirements — produce acceptance criteria and rollout packages that increase field adoption and reduce support escalations
Facilitate governance forums and present strategic recommendations — use KPI and ROI analyses to secure funding, executive buy-in, and timely approvals for scale initiatives
Define and own KPI dashboards and ROI models — measure adoption, utilization, and operational impact to demonstrate realized value and inform continued investment
Capture lessons learned and iterate the innovation model — institutionalize best practices that increase the rate of successful graduations from prototype to product
Partner with Construction Technology Leaders to enable operational rollout — deliver training packages, escalation criteria, and evaluation templates that drive consistent, durable adoption across regions