Colliers International-posted about 1 month ago
$150,000 - $180,000/Yr
Full-time • Manager
Minneapolis, MN
5,001-10,000 employees
Real Estate

The Salesforce Product Manager is responsible for shaping the vision, strategy, and ongoing enhancements of our Salesforce ecosystem to achieve strong business results, promote customer success, and encourage scalable platform innovation. This role is responsible for driving end-to-end program execution - from scoping and resource planning to delivery and post-launch optimization - ensuring that projects are delivered on time, on budget, and aligned with business objectives. Collaborating with various stakeholders, the Salesforce Product Manager will oversee product vision, technical architecture, roadmap, quality standards, and go-to-market strategies for solutions powered by Salesforce to expand the Colliers ecosystem that includes Salesforce, Precision Loan Management, Docuware and proprietary systems.

  • Lead software product life cycle management to include roadmap planning, prioritization, and release cadence for Salesforce features, integrations, and automation that aligns with the business objectives
  • Champion change management initiatives to drive adoption of lifecycle protocols and best practices across multidisciplinary teams.
  • Define and track KPIs related to lifecycle protocol adoption, including delivery speed, quality, compliance, and stakeholder satisfaction.
  • Represent the Salesforce platform in executive forums and contribute to broader technology strategy and budgeting
  • Manage end-to-end delivery: requirements, solution design, build, test, deployment, and post-release support
  • Establish and enforce best practices for Salesforce data model design, security, integrations, testing, and change management
  • Ensure seamless integration with other systems and platforms as part of a unified data strategy
  • Partner with business stakeholders (production, underwriting, marketing, servicing, accounting) to translate Salesforce requirements into measurable outcomes and KPIs
  • Build, lead, and grow a multidisciplinary team (administrators, developers, technical personnel) to deliver scalable and high-quality Salesforce solutions
  • Champion a feedback loop to continuously improve the Salesforce platform
  • Evaluate scheduled work and make recommendations around resource needs, including consultant engagements
  • Evaluate and oversee third-party Salesforce engagements to ensure quality results where applicable
  • Ensure compliance with data governance, security, and regulatory requirements
  • Additional duties as required
  • 8+ years of experience in similar roles or same responsibilities, while working with Salesforce, SQL Databases, PLM, or content/document management systems
  • 5+ years of people management experience
  • Demonstrated experience designing, implementing, and institutionalizing software product lifecycle protocols
  • Strong product management experience: roadmap ownership, prioritization frameworks, budgeting, risk management, and outcome-driven delivery
  • Excellent stakeholder management and communication skills with experience aligning technical work to business strategy
  • Strong communication skills and ability to work collaboratively in cross-functional teams
  • Technical knowledge of Salesforce architecture, Apex, Lightning, APIs, middleware/integration patterns, data management, and security preferred
  • Experience working in the commercial mortgage industry preferred
  • Bachelor's degree in business, Information Systems, or related field (or equivalent experience)
  • Technical knowledge of Salesforce architecture, Apex, Lightning, APIs, middleware/integration patterns, data management, and security preferred
  • Experience working in the commercial mortgage industry preferred
  • We offer a comprehensive benefits package for employees and their families including medical and dental plan; 401k plan including company matching; firm funded life and disability insurance.
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