Product Manager, Safety Experiences & Fundamentals

PlayStation Global•San Mateo, CA

3d•Hybrid

About The Position

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Product Manager, Safety Experiences & Fundamentals San Mateo or San Diego, CA (hybrid) Role Summary PlayStation Safety builds the foundational systems and experiences that help players stay safe and well wherever they play. We develop comprehensive safety technologies and tools that support both proactive harm prevention and effective reactive response, to enable safe experiences across the ecosystem where hundreds of millions of players play every month. In this role, you will build proprietary safety tools that use AI and machine learning technologies to detect and reduce potential harms across platform features, in collaboration with world-class online safety experts. You will have the opportunity to collaborate with studio partners to help them adopt and extend our safety technologies. Knowledge of how safety attitudes and needs vary across the globe will be a key component of this position, along with experience working alongside safety operations and moderation teams.

Requirements

3+ years of experience in product management capacity, preferably in the Online Safety realm or in large-scale infrastructure and platform solutions
Excellent communication and people skills - able to convey requirements, strategic rationale, and everything in between to build alignment across all levels of organization and move initiatives forward
Strong analytical thinking, with experience data and experimentation to validate hypothesis and inform product decisions
BA/BS Degree or equivalent

Nice To Haves

5+ years of experience in product management
Knowledge of the regulatory landscape around Online Safety and the specific safety challenges within the gaming space
Hands-on experience employing AI/ML technologies, APIs, data models, and experimentation platforms
Proven experience driving cross-functional initiatives involving multiple product teams, as well as Legal, Policy, Online Safety, and adjacent partners
When appropriate, ability to travel to Japan, UK, and other PlayStation locations for collaboration with partners and other product/engineering teams

Responsibilities

Develop requirements for new online safety features and services for PlayStation, focused on preventing online harms and guiding players to stay safe and play well
Work with PlayStation product teams to guide and ensure online safety features/initiatives are integrated appropriately across all PlayStation experiences
Work with design teams to create solutions that are compelling, easy to use, and realistic to implement
Work with engineering teams to ensure we build the right thing and ship it at the right time
Work with corporate Legal team to understand the safety regulation landscape and decide on the product approach together with different partners
Prioritize features based on product strategy and global business goals
Maintain and communicate the roadmap for your features and product
Understand how your product is used in market, based on customer feedback, research and data, feeding back into future requirements and product roadmap
Communicate the competitive landscape as it affects PlayStation and its social strategy in particular