Pointclickcare-posted about 1 year ago
$113,000 - $122,000/Yr
Full-time • Mid Level
Remote • Remote, OR
1,001-5,000 employees
Professional, Scientific, and Technical Services

As a Product Manager at PointClickCare, you will be responsible for the successful delivery of products and functionality that create compelling value for users and customers, driving strategic growth for the company. This role involves close collaboration with engineering teams, maintaining a healthy backlog, contributing to the product roadmap, and engaging with both external users and internal stakeholders to innovate and solve customer problems. You will leverage your natural curiosity and growth mindset to maximize ROI for your products.

  • Understand company strategy and how it connects to the strategy of your product areas.
  • Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
  • Performance insights and reporting on quality measures.
  • Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
  • Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
  • Continuously assess ways to improve products and services.
  • Identify, communicate, and bring the right people together to manage risks timely and effectively.
  • Engage with User Experience, Engineering, Technical Writers, and other product managers, leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
  • Build and maintain strong relationships with internal and external stakeholders.
  • Bachelor's degree in business, computer science, or a healthcare-related field of study.
  • 3+ years of experience in a product management function.
  • Experience working in the healthcare industry (Skilled Nursing).
  • Knowledge of Federal and State based quality measures.
  • Experience in data and reporting.
  • Strong written and oral communication skills with internal and external stakeholders.
  • Excellent analytical and organizational skills and task management.
  • Demonstrated ability to manage products, innovation, and a general curiosity and drive for building great products.
  • Experience in data and reporting is a plus.
  • Knowledge of Agile processes is required and familiarity with Design Thinking is a plus.
  • Experience managing SaaS products is a plus.
  • Benefits starting from Day 1!
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition
  • ... and more!
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