Product Manager - Public Safety Computer-Aided Dispatch (CAD) Software Integrations

Motorola Solutions•Chicago, IL

18h

About The Position

Motorola Solutions Command Center products help public safety agencies improve response times, efficiently allocate resources and better inform first responders through better information gathering and situational awareness. This product manager position will be responsible for overseeing Public Safety CAD Software Integrations from start to finish to ensure that they fulfill both their functionality and supportability requirements. The product manager uses their technical knowledge and background, and analyzes market and competitive conditions to lay out a product roadmap that is differentiated and delivers unique value based on customer demands. The role of the product manager spans many activities from strategic to tactical and provides cross-functional leadership—bridging gaps within the company between different functions, especially between development, sales and marketing, and support. The ability to deeply understand and define the technical architecture and engineering behind features and to translate high level customer functional requirements into technical for development is a crucial skill. In addition, the ability to describe the impact of technical requirements to customers and non-technical sales and support resources is a must. The product manager is the person responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product that the development team will build. They are the director of their product -- which means they lead cross-functional teams from a product's conception through to its launch.

Requirements

Bachelor's degree with 5+ years of Product Management experience
Familiarity with business or business management
Understanding business management tools such as Aha, Jira, Confluence, Google Docs
Excellent communication skills, both verbal and written are a necessity
Polished presentation skills for internal and external audiences
Proactive, enthusiastic attitude toward challenging problems
Capable of quickly evaluating and prioritizing new projects alongside customer feedback
Strong ability to take complex user requirements and distill them into a format that can be understood by developers as well as non-technical staff
Ability to research and analyze project requirements from various stakeholders
Ability to understand market trends, financial data, and customer needs and assess competitive intelligence data.
Build consensus among stakeholders
Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment
Ability to multi-task among various assignments.
Legal authorization to work in the U.S. indefinitely is required.
Bachelors Degree
5+ years of progressive experience in Product Management

Responsibilities

Product Strategy
Create and manage backlog, roadmap, and vision
Identify customer needs and market trends
Evaluate competitive intelligence
Manage staffing, budgets and financial goals
Track and meet product revenue plans
Strategic partner and third party supplier management
Product Releases
Establish vision and goals for sprints and releases
Work with enablement organizations to make products orderable and deliverable
Define and support implementation of training, support and deployment requirements
Manage risks and resolve issues that affect release scope, schedule and quality
Product Visioning
Collecting, curating, and promoting the most relevant ideas into features.
Defining which ideas should be promoted to features to achieve key objectives for the product line and business.
Soliciting feedback and requests from customers and field teams and ensuring this is seamlessly integrated into the product planning and development processes.
Gather customer and sales feedback and voice of customer
Go-to-market Support
Responsible for making product decisions and often acts as the lead resource for the rest of the organization when deep product expertise is required.
This includes supporting the organizations that help bring the product to market and work directly with customers, including marketing, sales, training and support services.
Assist pre-sales with project requests
Coordinate overall release project and schedule