Product Manager Principal

Capital Group•Los Angeles, CA

22d

About The Position

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. “I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. “I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones “I can succeed as a Principal Product Manager at Capital Group” As a Principal Product Manager in Global Business Services (GBS) Tech , you will help modernize and streamline the tools, systems, and processes that support these business groups. You will also be on the ground floor of building the GBS Tech Product Management practice , defining standards, establishing operating rhythms, mentoring future PMs, and influencing how product management functions across the enterprise. Global Business Services (GBS) supports a diverse set of enterprise functions that form the operational and cultural backbone of the organization. Each has unique technology needs that directly shape the day‑to‑day experience of associates across the company. These include: Global Risk Management (GRM) Legal & Compliance Global Finance Workplace Experience Sustainability & Social Responsibility (SSR) Safety & Security Enterprise Change Office (ECO)

Requirements

You have a track record of successful strategic partnerships , aligning diverse stakeholders and driving organizational transformation at scale.
You’re fluent in user research and experimentation methodology , confident forming and testing hypotheses, and skilled at deriving insights from qualitative and quantitative data.
You excel in executive‑level communication , navigating complex social dynamics with clarity, empathy, and influence.
You are energized by emerging technologies , and can compellingly evangelize AI/ML opportunities to business partners and associates.
You partner deeply with engineering , co‑creating solutions, fostering trust, and ensuring technical decisions align with product vision and associate needs.
You bring 7+ years of product management experience with a strong record of delivering internal or enterprise‑scale tools and platforms.
You have leadership or mentorship experience , especially in developing early‑career PMs.
You are a self‑starter who thrives in ambiguity—identifying business and associate needs, framing problems, and converting insights into action.
You succeed in complex, fast‑moving environments , adapting fluidly as priorities shift.
You’re recognized as a trusted thought partner to business and technology stakeholders.
You bring strong analytical and data‑driven decision‑making abilities.
You communicate clearly and confidently across audiences—technical, non‑technical, and executive.

Responsibilities

Build the GBS Tech Product Management practice
Establish foundational product standards, prioritization models, metrics, delivery rituals, and ways of working.
Mentor early‑career product managers and help develop a cohesive, high‑performing PM community.
Lead product strategy across GBS business groups
Partner with GRM, Legal & Compliance, Global Finance, Workplace Experience, SSR, Safety & Security, and ECO to understand business and associate needs , define problem spaces, and translate insights into a clear, actionable product vision.
Drive roadmaps and deliver impactful solutions
Own and prioritize multi‑year roadmaps, guide structured discovery and experimentation, shape requirements, and collaborate with UX, engineering, and operations to deliver scalable, integrated solutions that improve processes and elevate associate experience.
Evangelize emerging technologies
Advocate for the responsible and value‑driven use of AI/ML and emerging technologies , helping GBS business partners understand opportunities, evaluate fit, and navigate adoption.
Collaborate with engineering and, where appropriate, influence business‑facing technology conversations.