Product Manager - Portal

Passport Labs, Inc. • Charlotte, NC

4h

About The Position

As a Product Manager at Passport, you are responsible for the financial, operational, strategic and technical success of Passport’s product portfolio. You will establish a go-to-market plan for, and own the evolution of, one or more of Passport’s product capabilities. Working with the CTO and other Product Managers you will synthesize market demands, strategic imperatives, revenue goals, and more into a coherent and data-driven plan to be realized. You will be at the center of all things related to the product(s) you own, partnering with engineering on discovery and execution of capabilities that solve important problems for our clients. You will balance the revenue targets and growth needs of your product(s) with the technology demands and operational expense complexity associated with sustaining them. Incorporating  feedback from both internal and external stakeholders, you own the development and execution of product roadmaps necessary to drive your business unit forward.  You will be keenly familiar with the revenue and profitability targets for your business unit and the role your product roadmap and its execution plays in achieving those goals.

Requirements

• 5+ years experience in B2B, B2B2C, and/or B2G product management, or a combination of education and relevant experience
• Track record of shipping software products that deliver business results
• Experience in new product development & discovery
• Demonstrated ability to develop deep customer empathy and articulate customer problems
• Excellent written and verbal communication skills, with the ability to explain complex information in a simple and accurate manner.
• Demonstrated success leading cross-functional teams and working collaboratively with stakeholders, including the ability to influence without direct management authority.
• Experience creating and using objectives and metrics, eg OKRs, to execute product strategy
• Analytical proficiency and data-driven problem solver and communicator
• Experience with Agile methodology and tools, eg  JIRA 
• Ability to thrive in a fast-paced, entrepreneurial environment 
• Bachelor’s degree required
• Willingness to travel up to 20%

Nice To Haves

• Experience and knowledge of assigned product vertical/capability is a plus
• Pragmatic Institute Certification(s) a plus

Responsibilities

• Collaborate with the CTO and product management counterparts to develop a product roadmap that is an intersection of client and market needs, Passport growth and revenue objectives, and product health.
• Demonstrate SME level understanding to clearly articulate how to position your product(s) to prospective clients and the market, including their defined value proposition with differentiating factors and defining features.
• Direct ownership of product readiness plans to ensure go-to-market activities are fully planned and executed prior to general availability releases.
• Establishing a shared understanding of outcomes and objectives sought by your business unit and CTO, and sharing that with the Product Owners, Software Engineers, and other team members you actively engage with.
• Understand and communicate the competitive landscape, including competitor capability/feature comparisons and SWOT analysis
• Partner across stakeholders to identify user personas, create journey maps, and inform architectural decisions.
• Identify and investigate business and innovation opportunities, their return on investments, dependencies and risks.
• Represent Product throughout the RFP cycle to answer product specific questions, participate in short list presentations, and conduct win/loss analysis to understand competitive assessment of your product(s) by potential clients

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees