Product Manager, Notary Connect

Snapdocs•San Francisco, CA

6d•$122,500 - $175,000

About The Position

The U.S. mortgage market is a $14 trillion pillar of the economy — and much of it still runs on fax machines, overnight shipping, and manual workflows. Snapdocs is changing that. Our platform currently powers 20% of all real estate closings in the country, and we’re just getting started. We design workflow software and AI-driven automation that connects lenders, settlement teams, notaries, and investors — eliminating friction, reducing risk, and delivering a faster, simpler closing for every borrower. Our customers range from the largest mortgage lenders to independent title companies. They trust us because we solve real operational pain with empathy, rigor, and reliability. We’re backed by Sequoia, Y Combinator, and F-Prime, and we’re building for the long term. The Opportunity There are more than a billion notarizations performed in the United States every year. The processes and technology to schedule these signings, find notaries, and manage exceptions have long been a patchwork of phone calls, emails, and manual workflows. Snapdocs is leading the charge to automate, digitize, and accelerate this. Notary Connect is Snapdocs' scheduling and notary management platform, connecting title companies, signing services, lenders, and other businesses with a national network of notaries. We are now in the middle of a significant expansion: expanding into new verticals, supporting fully digital notarizations, and building AI-first automation that fundamentally transforms how the product works. Backed by Sequoia, Y Combinator, and F-Prime, Snapdocs sits at the center of an industry in motion. This PM role is one of the most pivotal hires we are making to capture it. The Role You will be one of the primary product owners for Notary Connect, working closely with the Director of Product Management and a cross-functional team spanning engineering, design, operations, customer success, and go-to-market. This is not a narrow technical lane. Snapdocs PMs operate more like general managers, working directly with customers and internal teams to drive business strategy and build products that drive meaningful, measurable outcomes for our users. You will own a significant portion of the roadmap and be measured on real business results, not just feature delivery.

Requirements

3–5 years of combined experience in product management and management consulting, with at least 1–2 years in a PM role
Demonstrated analytical rigor: ability to structure ambiguous problems, quantify tradeoffs, and drive prioritization with large data sets
Track record of owning outcomes: experience where you were accountable for a business result, not just shipping features
Startup or scale-up experience (Series C or earlier preferred): comfort operating independently and building things from scratch without heavy support layers, thrives in ambiguity
Strong writing skills: executive-ready documentation and communication is a core expectation in this role, not a nice-to-have
Analytical Horsepower. You are as comfortable in a spreadsheet as in a PRD. You can build a business case, model tradeoffs, and present findings to a CFO or a customer with equal clarity.
GM Mindset. You think like an owner, not an order-taker. You're drawn to the full scope (e.g., what we build and why, how we price and distribute it, how we measure impact, how we iterate to maximize outcomes) and you hold yourself accountable for business results, not just features.
Cross-Functional Credibility. You earn trust from engineers, designers, operators, and go-to-market teams alike. You don't throw requirements over the wall — you build shared understanding and align people around a clear direction.
AI Pragmatism. You have meaningfully built AI into how you work to drive higher quality and effectiveness. At Snapdocs, AI-first is the standard, not the aspiration.

Nice To Haves

Experience in or adjacent to financial services, real estate, legal tech, automotive, or similarly complex regulated industries is a plus
Experience with vertical SaaS, two-sided marketplaces, or operations-heavy products is a plus

Responsibilities

Own roadmap, discovery, and delivery for a meaningful portion of Notary Connect with end-to-end accountability for outcomes
Drive the automation strategy to reduce manual coordination in the scheduling and order management workflow, working closely with data science, engineering, and operations
Lead product expansion into new verticals, synthesizing customer conversations, market signals, and competitive dynamics to identify where NoCo can win beyond mortgage
Partner with engineering and customers to expand workflows to support other signing & notarization needs beyond in-person mobile notarizations.
Develop deep knowledge of our product and user experience by spending time with the operations team and our notary network
Own communication and documentation to drive our product roadmap and builds for engineering, customers, and executive audiences
Contribute to pricing, packaging, and go-to-market decisions in partnership with marketing and go-to-market leadership
Collaborate across customer success, implementation, and sales to ensure new capabilities land and drive adoption