Product Manager - Motorola Solutions RMS

Motorola Solutions • Prior Lake, IL

22h • $110,000 - $130,000

About The Position

The product manager is responsible for managing the product roadmap to ensure it aligns with the product strategy, defining customer and user personas, understanding market needs and trends, and driving release processes for Motorola RMS products. The product manager analyzes the broader portfolio goals and market conditions to lay out a roadmap that is sustainable, differentiated, and delivers unique value, with a keen focus on integrating cutting-edge Artificial Intelligence (AI) and Machine Learning (ML) capabilities into our solutions. The role requires a champion of innovation, leveraging AI tools and methodologies to optimize the Software Development Life Cycle (SDLC) and product operations. The product manager works in close partnership with the product owner in an external-facing role, responsible for understanding the market, customers, competition, and go-to-market activities. The role of the product manager encompasses a wide range of activities, from strategic to tactical, and provides cross-functional leadership by bridging gaps within the company between different functions, particularly between Development, UI/UX, Sales and Marketing, Deployment, and Support.

Requirements

• Bachelor's Degree
• 4+ years of Product Management, Product Owner, Engineering/Technical, or Public Safety roles within the software industry.
• Firm understanding of software design, user interaction, and user interface design.
• Deep technical knowledge in software development methodologies, with a focus on leveraging AI to accelerate and improve the SDLC (e.g., AIOps, MLOps).
• Proven experience or strong interest in AI/ML development life cycles and product management for AI-powered solutions.
• Extensive experience utilizing business management tools such as Google Workspace, MS Office, Tableau, etc.
• Extensive experience utilizing product and project management tools such as Aha! and/or Jira.
• Technical knowledge of Cloud services and on-premise technology.
• Polished presentation skills for internal and external audiences, with the ability to articulate complex AI concepts into clear business value.
• Proactive, enthusiastic attitude toward challenging problems.
• Capable of quickly evaluating and prioritizing new projects alongside customer feedback, especially for novel AI applications.
• Ability to research and analyze project requirements from various stakeholders.
• Ability to understand market trends, financial data, and customer needs and assess competitive intelligence data.
• Build consensus among stakeholders.
• Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment.
• Ability to multitask among various assignments.
• Sound understanding of National Incident-Based Reporting Standards.
• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers
• Firm understanding of Product Management principles
• Agile/Scrum experience
• Excellent communication skills, both verbal and written are a necessity
• Legal authorization to work in the U.S. indefinitely is required.
• Employer work permit sponsorship is not available for this position.
• Must be able to obtain background clearance as required by government customer

Responsibilities

• Manage the roadmap, prioritizing features that offer AI-driven competitive advantages.
• Develop business cases, explicitly assessing the ROI and strategic value of AI/ML initiatives.
• Identify customer needs and market trends, including emerging AI and GenAI applications in public safety.
• Evaluate competitive intelligence, focusing on their adoption and innovation in AI.
• Align, track, and drive inter-product dependencies at the roadmap level.
• Create business plans and proposals for new initiatives, with a strong focus on AI/ML product proposals.
• Collect, curate, and promote the most relevant ideas into features, particularly innovative AI/ML features that redefine public safety workflows.
• Explore new ways of improving existing services and products as a way of increasing profitability, including applying generative AI or machine learning to enhance service efficiency.
• Define which ideas should be promoted to features to achieve key objectives for the product line and business.
• Solicit feedback and requests from customers and field teams, and ensure this is seamlessly integrated into the product planning and development processes.
• Gather customer and sales feedback and the voice of the customer.
• Develop strong relationships with UI/UX teams and work in close partnership with research and design colleagues, ensuring the ethical and effective deployment of AI features.
• Actively involved in initiative and epic creation and refinement, integrating AI tooling into development and analysis processes for efficiency.
• Responsible for building, refining, and maintaining the team backlog, including user stories, defects, and research spikes.
• Review and prioritize the backlog as part of the preparatory work for release and sprint planning, including coordination of dependencies.
• Participate in the appropriate agile ceremonies.
• Establish vision and goals for sprints and releases, including AI/ML model deployment and monitoring strategies.
• Track product success through metrics and KPIs, and define metrics for AI/ML feature performance and impact.
• Help define the market offer and structure.
• Work with enablement organizations to make products orderable and deliverable.
• Define and support the implementation of training, support, and deployment requirements.
• Manage risks and resolve issues that affect release scope, schedule and quality, particularly those related to data, bias, and fairness in AI/ML solutions.
• Coordinate overall release project and schedule.
• Facilitate sales and channel training, including training on the value proposition of new AI capabilities.
• Assist pre-sales with custom project requests.
• Define and ensure implementation of go-to-market assets, including demo environments, training materials, and presentations.
• Demonstrate new pre-release features.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level