Product Manager Lead, Front End

Rothy's•San Francisco, CA

2d•$236,000 - $287,000

About The Position

The Lead Product Manager (Director level) role sits at the center of our organization, connecting Engineering, Customer Experience (CX), Marketing, Retail, Wholesale, and business stakeholders to deliver impactful digital and omnichannel solutions. This leader will be responsible for building, mentoring, and guiding a team of Product Managers aligned to Ecommerce/Marketing, Retail, and Wholesale functions. The role requires a balance of strategic leadership and hands-on execution—setting vision and direction while ensuring delivery excellence. You will translate business objectives and customer insights into clear, actionable product strategies that drive measurable outcomes, and foster a collaborative, high-performing product organization in a fast-paced environment.

Requirements

8+ years of product management experience, including experience leading or mentoring Product Managers
Proven experience owning product strategy across e-commerce, marketing technology, retail, or omni channel platforms
Strong track record of delivering customer-facing and operational products that drive measurable business impact
Experience managing and scaling cross-functional teams across engineering, UX/design, and QA
Deep familiarity with e-commerce platforms, CMS, CRM, marketing automation tools, and analytics platforms (e.g., Google Analytics, Adobe Analytics, or similar)
Strong understanding of customer journeys, conversion funnels, omnichannel experiences, and digital marketing ecosystems
Experience establishing product management best practices, including roadmapping, prioritization, and discovery frameworks
Expertise in writing and overseeing product requirements, user stories, and backlog management in tools like Jira, Asana, or similar
Comfort operating in Agile or Scrum environments at scale
Strong analytical skills with the ability to interpret complex data and translate insights into strategic action
Bachelor’s degree in a relevant field (business, technology, or similar)

Nice To Haves

MBA or equivalent experience is a plus

Responsibilities

Define and own the product vision, strategy, and multi-year roadmap across Ecommerce/Marketing, Retail, and Wholesale domains, aligning with overall business goals and revenue targets
Build, lead, and mentor a team of Product Managers, providing guidance, coaching, and career development while establishing best practices across the function
Serve as the central leadership hub between Engineering, Customer Experience (CX), Marketing, Retail, Wholesale, and executive stakeholders to ensure alignment and execution
Oversee multiple cross-functional squads (engineering, UX/design, QA) embedded within business groups to deliver high-impact, scalable solutions
Guide the translation of business needs and customer insights into well-defined product requirements, user stories, and success metrics across teams
Establish prioritization frameworks to ensure initiatives are aligned to business value, customer impact, and technical feasibility
Drive end-to-end product delivery across teams—from discovery and planning through launch, optimization, and iteration
Partner closely with Marketing and Retail leaders to enhance digital customer journeys, in-store experiences, personalization, and conversion optimization
Leverage data, analytics, and experimentation frameworks to inform decision-making, measure product performance, and continuously improve outcomes
Act as the executive voice of the customer by ensuring feedback, usability insights, and market trends are embedded into product strategy
Ensure alignment across stakeholders through clear documentation, roadmaps, governance, and consistent communication cadences
Scale product management processes, tools, and operating models to support a growing, multi-domain product organization