Product Manager, IXL Guest Discovery

IXL Learning•San Mateo, CA

3d•$125,000 - $180,000•Onsite

About The Position

IXL Learning, developer of personalized learning products used by millions of people globally, seeks a Product Manager for the guest experience on IXL.com. In this role, you will work hand-in-hand with Marketing to showcase IXL’s offerings and capabilities to users, whether those users are parents, teachers, or administrators of some of the nation’s largest school districts. #LI-CC1 You achieve results by collaborating across the organization. You will work closely with engineers on detailed requirements, and you will discuss large themes and identify problem areas in conjunction with the IXL leadership team. This is a full-time position in our San Mateo, CA headquarters office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week.

Requirements

Bachelor’s or Master’s degree in STEM or a related field
3-7 years of product experience, preferably in marketing, communications, edtech, or a related field
Demonstrated experience bringing a product or feature from inception to launch
Experience working collaboratively with Engineering, Design, and QA
Attentiveness to detail, but always with the larger context in mind
Familiarity with UX principles and a sense for visual design
Comfort with the unknown and ability to exercise critical thinking when faced with vague or conflicting information
Obsession with the user journey and user experience - able to place yourself in the shoes of both consumers and enterprise clients
Excellent verbal and written communication skills
Ability to craft and deliver the right message with appropriate detail to various audiences
Ability to juggle multiple, competing priorities and proactively communicate decisions
Ability to thrive as part of a lean team where no task is too small and change is a constant
Learning mindset; excited by challenges; lead with a can-do attitude
Self-motivated, takes charge without being reminded or prompted for next steps

Responsibilities

Kick off a project with the design lead
Attend stand-up with your engineering team, and separately chat with one of the engineers about a project blocker
Meet with Marketing leads to share news about upcoming releases and discuss communications strategy
Meet with Customer Support leads to discuss optimizing some customer-facing self-service tools
Meet with the COO to share and discuss your proposed roadmap for the upcoming quarter