Product Manager, Internal AI

Chime•San Francisco, CA

4d•$176,490 - $245,100•Hybrid

About The Position

About the Role The Chimer Productivity team accelerates Chime's pace of innovation by making AI a trusted co-pilot for every Chimer. As Product Manager, Internal AI, you'll shape the future of how Chime operates — designing intelligent systems and experiences that use AI to make work faster, smarter, and more human. This role is about productizing AI inside Chime's operations. You'll identify high-value workflows across the company and embed AI directly into them — from automating documentation to accelerating decision-making to powering proactive insights. Your work ensures that Chimers benefit from AI not because they use a tool, but because their tools and processes are quietly smarter. You'll partner with teams across Chime to design scalable, secure, and measurable AI solutions that improve how Chime builds products, serves members, and runs the business. You'll combine product vision, technical depth, and systems thinking to help Chime operate like a next-generation company — one where AI is woven into the fabric of how we work. The base salary offered for this role and level of experience will begin at $176,490.00 and up to $245,100.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Requirements

8+ years of experience in product management or platform product roles, ideally working on internal tools, workflow automation, or AI-driven systems.
A proven ability to take ambiguous business problems and translate them into scalable, productized solutions.
Strong understanding of applied AI and automation — how to integrate LLMs, APIs, and agentic systems into real workflows.
Experience collaborating with engineering, data, and operations teams to ship features that improve company-wide productivity.
A systems mindset: you see patterns across processes and design solutions that scale beyond one team or use case.
Excellent communication skills and comfort influencing executive stakeholders across technical and non-technical domains.
A deep curiosity for how organizations work — and how they can work better when intelligence is built into the system.
A Builder mindset, willing to challenge traditional software development roles and think about the future of AI-driven product development.

Nice To Haves

Experience building AI-enabled internal platforms or intelligent automation systems.
Familiarity with LLM orchestration tools, prompt engineering, and AI agent design.
Background in enterprise workflow or platform product management.

Responsibilities

Define and execute the roadmap for embedded AI experiences across internal operations, ensuring AI delivers value seamlessly within existing systems and workflows.
Identify and prioritize opportunities to productize AI, collaborating with cross-functional teams to pinpoint where automation, insight, or augmentation can have the highest business impact.
Design and launch AI-powered features and services that make core Chime processes faster, more reliable, and more efficient — from build workflows to risk reviews to analytics summaries.
Partner with Engineering Services and Data teams to integrate LLMs, automation, and agentic systems into core Chime infrastructure.
Create feedback loops and measurement frameworks to track the ROI and adoption of AI-powered improvements across teams.
Collaborate with AI Enablement to ensure embedded AI solutions align with governance, privacy, and ethical standards.
Champion human-centered AI design, ensuring AI helps Chimers focus on creativity, strategy, and decision-making — not administrative work.
Act as a cross-functional multiplier, helping business, product, and engineering leaders reimagine what's possible when AI is built into everyday operations.
Work with Chimer Productivity to help ensure smooth change management and rollout of changes throughout the company.

Benefits

Full-time employees are also eligible for a bonus, competitive equity package, and benefits.
Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
Competitive salary based on experience
401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress