Product Manager Intern, Cybersecurity

Zscaler•San Jose, CA

10d•$35 - $55•Hybrid

About The Position

About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. The Role We’re seeking an ambitious Product Manager Intern, Cybersecurity to join our Product Management Department. This is a Hybrid role, requiring office presence in San Jose, CA, and reporting to the Director, Product Management- Cyber and ATP. The Product Manager Intern for Cybersecurity will support the product lifecycle by conducting market research, analyzing customer needs, and translating technical requirements into clear product specifications. This role directly impacts the product roadmap by identifying new security features and opportunities that drive adoption, revenue, and competitive differentiation in the cybersecurity market. You'll gain hands-on experience balancing business value, customer experience, and technical feasibility. What you’ll do (Role Expectations) Market and User Story Development: Conduct competitive analysis and gather customer feedback to define and document clear, prioritized user stories and requirements for new security features or enhancements, ensuring alignment with the core product vision. Technical Feasibility and Collaboration: Partner directly with Engineering and UX/UI teams to clarify requirements, define acceptance criteria, and ensure the technical feasibility of proposed solutions, focusing on secure implementation and delivery. Product Performance Monitoring: Analyze key performance indicators (KPIs) like feature adoption rates, usage metrics, and customer support tickets related to cybersecurity functions to identify product gaps and inform future iteration decisions. Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

Requirements

Currently pursuing a Bachelor's or Master's degree in Computer Science, Engineering, Business Administration, or a related field.
Demonstrated understanding of core cybersecurity concepts, network security principles, cloud security models, or common security frameworks - AI, IPS, Sandboxing, SSL
Motivated self-starter with a passion for innovation and technology, specifically in the product space.

Nice To Haves

Hands-on Technical Exposure: Experience with cybersecurity domains like AI, Intrusion Prevention Systems (IPS), Sandboxing technologies, or SSL inspection.
Product Methodology Experience: Direct exposure to Agile methodologies, Scrum, or experience using product management tools like Jira, Confluence, or similar platforms for backlog management and documentation.

Responsibilities

Conduct competitive analysis and gather customer feedback to define and document clear, prioritized user stories and requirements for new security features or enhancements, ensuring alignment with the core product vision.
Partner directly with Engineering and UX/UI teams to clarify requirements, define acceptance criteria, and ensure the technical feasibility of proposed solutions, focusing on secure implementation and delivery.
Analyze key performance indicators (KPIs) like feature adoption rates, usage metrics, and customer support tickets related to cybersecurity functions to identify product gaps and inform future iteration decisions.